The UPS Store

3.6
137 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3504 in Olive Branch offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Exit 2 Hwy 78, West On Goodman Rd. 1 Mile; Across Street From The New Malco Theatre.

Details

  • DeliveryNot available

Location

The UPS Store
6515 Goodman Rd, Olive Branch, MS
38654, United States

Hours

Reviews

3.6
137 reviews
5 stars
78
4 stars
7
3 stars
6
2 stars
5
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Efficiency

Many customers appreciate the quick service and efficiency of the staff, especially for notary services and package drop-offs.

Staff Training

There are concerns about staff training and knowledge, with several reviews mentioning employees who were unable to assist with basic tasks.

Location Issues

The store's small size and limited parking have been frequently criticized, making it difficult for customers to access services.

Communication Problems

Numerous customers reported issues with the store not answering the phone or responding to inquiries, leading to frustration.
  • MC
    Matt Carrington
    2 days ago
    1.0
    Went to return an AT&T device and the man behind the counter was extremely rude and condescending. I definitely passed a personal test in self-control that morning. Will never return to this location and would give zero stars if possible.
  • KT
    Kelly Thompson
    Nov 15, 2025
    1.0
    Rude staff. Not open past 2:30pm. Would not recommend. Ended up going to a Memphis location whose hours were longer.
  • LR
    Latoya robinson
    Nov 13, 2025
    5.0
    Shane is ALWAYS so pleasant & helpful! And friendly! Definitely a good employee! Thanks again Shane for your help today!
  • KB
    Katrina Briguglio
    Oct 16, 2025
    1.0
    Came in to return Amazon purchase. The man behind the counter was extremely rude. Not sure why I was made to feel bad about wanting to return something when I was directed to take it to this store. It is unfortunate this guy felt the need to be such an unpleasant person. I would not recommend this store.
  • HB
    Hannah Bailey
    Oct 8, 2025
    5.0
    I went in today to get two documents notarized. Miss Carol Prestridge assisted me, and I was in and out within a couple of minutes! I have been here a few times before to return Amazon orders, but today was the first time I asked for any services. The staff is friendly and knowledgeable. My only complaint is the parking lot, it is so small and tight for the area it is in, but otherwise the store is great!

Frequently Asked Questions About The UPS Store

What services does The UPS Store at 6515 Goodman Rd in Olive Branch offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.

What are the operating hours of The UPS Store in Olive Branch?

The store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and closed on Sundays.