Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3504 in Olive Branch offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Exit 2 Hwy 78, West On Goodman Rd. 1 Mile; Across Street From The New Malco Theatre.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
140 reviews
5 stars
79
4 stars
7
3 stars
7
2 stars
5
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some employees praised for their friendliness and helpfulness, while others are described as rude and unprofessional.
Staff Training
Several reviews indicate a need for better training among staff, particularly in handling customer interactions and shipping procedures.
Store Hours
Customers expressed frustration with limited store hours and instances of early closures, making it difficult for those with standard work hours to access services.
Efficiency
While some customers reported quick service, others experienced long wait times and inefficiencies, particularly during busy periods.
Facility Issues
The store's small size and parking limitations were noted as significant drawbacks, impacting the overall customer experience.
- DSDavette SavageDec 22, 20251.0On a positive note, when I go to the store, everybody is so friendly and goes out of their way to make a good experience. On a sour note. The last two times I've gone into the store. I've had the same young men. He's very negative, does not have a good attitude, and he makes you feel like you're an inconvenience. I hope you he is re-trained or either removed from the front desk. Today he pointed the scanner at me to come up. I explained that I did not have a bag so i brought it in the box I received it in. He pointed to my return label showing I did not need a box and told me to take the box with me. He is disgruntled and rude. He did not acknowledge me nor thank me. I told him Merry Christmas and he said nothing. Please replace him with somebody who's kind and wants to work. He doesn't need to treat people like they're ignorant. He needs to be respectful. I've been in customer service for over thirty years and I will not let him wait on me again. Also I had a co-worker who said the same thing about him.
- MGMarilyn GregantiDec 8, 20253.0I have shipped the majority of my packages from this UPS Store. I have had a good customer experience for the majority of my visits, but today was a little different. The young man who was checking me out was bot the least bit friendly and his facial expression communicated that he would rather be somewhere else than helping people who entered the store. He was cocky, said things about other custoners not always being intelligent when it came to using POS machine. If there is some training he missed on being cordial to customers maybe he needs to take that class over! If he is there the next time, I may choose to go somewhere else!
- MCMatt CarringtonNov 21, 20251.0Went to return an AT&T device and the man behind the counter was extremely rude and condescending. I definitely passed a personal test in self-control that morning. Will never return to this location and would give zero stars if possible.
- KTKelly ThompsonNov 15, 20251.0Rude staff. Not open past 2:30pm. Would not recommend. Ended up going to a Memphis location whose hours were longer.
- LRLatoya robinsonNov 13, 20255.0Shane is ALWAYS so pleasant & helpful! And friendly! Definitely a good employee! Thanks again Shane for your help today!
Frequently Asked Questions About The UPS Store
What services does The UPS Store at 6515 Goodman Rd in Olive Branch offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.
What are the operating hours of The UPS Store in Olive Branch?
The store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and closed on Sundays.
Is The UPS Store in Olive Branch available on public holidays?
The store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. It remains open with regular hours on November 11 and November 28, 2025.
Where is The UPS Store located in Olive Branch?
It is located at 6515 Goodman Rd, Olive Branch, MS 38654, across the street from The New Malco Theatre, near Exit 2 Hwy 78 West on Goodman Rd.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get special offers or coupons at The UPS Store in Olive Branch?
Yes, customers can save big with special offers and coupons available on their website.
How can nearby landmarks help me find The UPS Store?
The UPS Store is located across the street from The New Malco Theatre, making the theatre a convenient landmark to locate the store.
Are there any beauty salons near The UPS Store in Olive Branch for a quick appointment before or after my visit?
Yes, Humic Harvest, a nearby beauty salon, is close to The UPS Store and can be a great option for beauty services around your visit.
What are some nearby financial services close to The UPS Store in Olive Branch?
Kristen Gaines: Allstate Insurance and Mariner Finance are nearby financial service providers near The UPS Store, useful for customers who might want to run multiple errands in one trip.
Are there any gift shops nearby where I can shop after visiting The UPS Store?
Yes, Paisley Pineapple is a nearby gift shop close to The UPS Store where customers can browse unique gifts after their errands.