United States Postal Service

1.9
89 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 990 Highway 51 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
990 Highway 51, Madison, MS
39110, United States

Hours

Reviews

1.9
89 reviews
5 stars
12
4 stars
6
3 stars
2
2 stars
9
1 star
60
  • AK
    Amy K.
    Aug 27, 2025
    1.0
    I see I’m not the only one with complaints against this office. The post master here is a joke. Sometimes it’s highly questionable how people get the positions they get. My package was to be delivered four days ago. It means more than money and people begged me not to use this to send it, but my family and I had no other option at the time. The post master cannot answer simple questions then if you show any amount of frustration about missing a family heirloom he will hang up on you. That’s ok. I live in driving distance.
  • GP
    G Paul
    Dec 20, 2024
    1.0
    They held on to my priority package for 5 days before they shipped it to the next location. Needless to say, but it did not arrive in time for the event it was purchased for. It arrived 1 week after the seller dropped it off to them, and 4 days after the original expected delivery date.
  • JB
    Jack Black
    Dec 24, 2023
    1.0
    Tracked an Amazon package post office said needed to contact them tried the 800 number just said it’s being held at the post office. Went to the post office waited in line for just over 20 minutes then I was quizzed on why it wasn’t delivered. They said it’s out for delivery again. Three days later still no package and no one will answer the phone.
  • ST
    Sumati Thomas
    Nov 28, 2018
    1.0
    They will not redeliver my package even though I have requested multiple times for it to be re-delivered. I am not able to get to the post office during their operating hours. Why have a re-delivery option if they will not honor it!!!!!!! I am going to have to take vacation time off work just to get a package. Ridiculous!
  • MH
    Matthew Henry
    Jun 16, 2016
    4.0
    Some of the nicest post office workers

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.