United States Postal Service

3.0
2 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7621 Steve Lee Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7621 Steve Lee Dr, Lake, MS
39092, United States

Hours

Reviews

3.0
2 reviews
5 stars
1
4 stars
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3 stars
0
2 stars
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1 star
1
  • EA
    Edith Anderson
    Mar 3, 2024
    5.0
    Very friendly and very helpful
  • SB
    Sally Bee
    Apr 26, 2022
    1.0
    First & last visit to this location. One lady was working. She told me she had been working for 2 weeks & didn’t really know what she was doing. She was on the phone when I walked in, she remained on the phone the entire time (I’m assuming with her supervisor or person training her). She couldn’t get the shipping price correct for my package & while giving her grace, she puts her supervisor on speaker & he (Warren Baker he said his name was) snapped on me when I told him that wasn’t the way I wanted it shipped. When I left, I forgot my wallet on the counter. I realized about a mile up the highway & turned around to retrieve it. I walked in & asked the lady working again if she had seen my wallet I left? She proceeds to tell me that another lady in there had taken it in a red car. They had no license plate, they had no cameras in the facility for the police to view tapes when I filed my report. When I called usps to tell them what happened & to see if they could help me... USPS told me there was nothing they could do. It’s a lost cause. Only police can request to view tapes & there weren’t any there. To make a long story short, I was treated poorly when it comes to customer service by the location, the supervisors, & the company. I had my 3 children with me & they got upset. This postal service shows zero compassion nor empathy when it comes to their consumers. I will make it a point to use other mail services if possible when able. Unless you want to be treated this way, & potentially stolen from, I would suggest not using this location or carrier service either. My advice to the location: get cameras & have an employee that knows what they are doing there at all times with trainees... oh & grow a heart somehow.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.