United States Postal Service

2.4
31 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 820 Cooper Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
820 Cooper Rd, Jackson, MS
39212, United States

Hours

Reviews

2.4
31 reviews
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  • WH
    wc horton
    Dec 14, 2025
    1.0
    I’ve never had a bad experience with the staff at this post office. They’re alway friendly, professional and very helpful. The delivery driver for my area however is ridiculous. I’ve watched the driver pass my mailbox because a car was parked close enough to my mailbox that he would have to Get Out of the truck to deliver my mail. I have countless missed delivered packages not to mention the ones that get ruined because he refuses to close my mailbox after delivery. I can go on but it’s pointless. Just wanted to get this out there.
  • JF
    june fells
    Mar 22, 2022
    5.0
    The young lady was very pleasant
  • JA
    Jefferson Anderson
    Jan 3, 2017
    5.0
    Ok
  • RJ
    Renita Jordan
    Sep 27, 2013
    4.0
    The people are nice and very helpful.
  • JP
    Jenne Pickering
    Jun 14, 2013
    2.0
    I wold have rated this location even worse if that had been a choice. We don't get our mail, we get other people's mail, and they NEVER answer the phone without letting it ring 800 times. After our mail box was stolen, we requested to have a door box. According to the workers at this location, we cannot have one, but others on our street do. We called about having a USPS money order cashed there and they said they could no cash it since it had been purchased within the last two weeks. We had to drive to the branch in Clinton to have it cashed and they said there was not such regulations for USPS. They cased it right away. And I don't even want to get about the fiasco we had when we paid for a PO box and were supposed to have mail forwarded to it. We either never got the mail/packages or they were MONTHS late. I HATE HATE HATE dealing with this USPS location!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.