Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 401 E South St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
193 reviews
5 stars
50
4 stars
5
3 stars
5
2 stars
6
1 star
127
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers expressed concerns about the unprofessional appearance of staff and lack of adherence to dress codes.
Delivery Issues
Numerous reviews highlighted significant delays in package delivery, with many packages sitting at the facility for extended periods.
Customer Service
Customers reported poor customer service, including unresponsive staff and lack of assistance with package inquiries.
Facility Management
Reviews indicated a need for better management and operational improvements at the distribution center to address ongoing issues.
Mixed Staff Experiences
While some customers praised individual staff members for their helpfulness, many others criticized the overall service quality.
- BRBarbara Rockingham3 days ago1.0They will hold a package a week after it arrives instead of delivering it. One minute it’s in transit the next it’s back. It’s been like this 4 days it arrived on the 18 then the 19 then the 20. Moving Through Network Departed USPS Regional Facility JACKSON MS DISTRIBUTION CENTER November 21, 2025, 2:50 am Arrived at USPS Regional Destination Facility JACKSON MS DISTRIBUTION CENTER November 20, 2025, 2:17 am
- CSConnie SOct 11, 20251.0UNPROFESSIONAL!!! They are the face of USPS and their appearance isn't up to part.
- MMMelissa McKayOct 11, 20251.0OMG. 10/11/2025, at the Jackson Main Post Office, I noticed a woman about 6'2" wearing a pair of jean shorts and no uniform. None of the employees at the window appeared professionally dressed for a government workplace. Something needs to be addressed. Please add a professional appearance back to the staff. I’m sure there’s a dress code and code of conduct that should be followed. (Next time I will post pictures)
- CBCody BarnesOct 11, 20251.0The worst post office In Mississippi. Package was scanned in 8:31 on October 10th but 4 hours later is in Baton Rouge,LA and now in Houston,Texas smh. Need to be replace the people that don't know/care what they're doing. Don't depend on this post office to do their jobs,you'd be better off going and getting it yourself.
- SBSydnei BellOct 4, 20252.0MY PACKAGE HAS STILL BEEN IN TRANSIT FOR A WHOLE FEW DAYS WHATS GOING ON?!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 401 E South St?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this Post Office.
Do I need an appointment to use passport services at this Post Office?
Most passport services require an appointment scheduled online, although some locations offer limited walk-in hours.
Can I get passport photos taken at this location?
Yes, but you need to make an appointment through the online scheduler for first-time passport and photo services.
What are the operating hours of the United States Postal Service at 401 E South St?
Monday to Friday, it's open from 7:30 AM to 7:00 PM; Saturday from 8:00 AM to 12:00 PM; and it is closed on Sundays.
How can I reserve a PO Box at this Post Office?
PO Boxes can be searched and reserved online quickly and securely at https://www.usps.com/manage/po-boxes.htm, with setup instructions provided for in-person completion.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this local Post Office for specific times.
What is the cost for a passport photo at this USPS location?
The current fee for a passport photo at USPS is $15.
Is there a nearby bank where I can handle financial transactions after visiting the Post Office?
Yes, Regions Bank is nearby, offering banking and ATM services convenient for your financial needs.
Where can I find legal services close to the United States Postal Service at 401 E South St?
S. Williams Law Firm and Monge & Associates Injury and Accident Attorneys are close to the Post Office for your legal service needs.
Are there places to grab a meal near the Post Office at 401 E South St?
Yes, LurnyD's Grille, a burger and American restaurant, is nearby where you can enjoy a meal before or after your visit.