United States Postal Service

1.9
41 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 629 Fondren Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
629 Fondren Pl, Jackson, MS
39216, United States

Hours

Reviews

1.9
41 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
1
1 star
31
  • PG
    Priscilla Gray
    6 days ago
    1.0
    Terrible! 11/18/2025 @ 2pm… I have read many bad reviews concerning this location, unfortunately they were all after my experience. I’m from out-of-town (Biloxi, MS) and was visiting a family member in the nearby hospital. I needed to drop off a pre-paid package, and a google search showed that this was the nearest post office. My complaint is that no employee came to the counter to help after I entered and stood waiting. I even called out and still no employee came forward. No indication of where any employee was, but the door was unlocked and the lights on, so obviously, they were open for business. I was not going to leave my package on a counter unattended, so I ended up dropping it in the drop box… which I now regret because now (@8:15pm) it still hasn’t been scanned in. I’ve always had a lot of respect for our postal employees, so it was extremely disappointing to see that this location has no respect in kind for their customers. Also, I went to the USPS site to do a formal complaint, whether or not it is useful, it is better than a google review that no government agency is going to bother looking at. I suggest if you have or have had issues with this location to do the same. Update 11/19/2025 (next day) I received two calls from USPS (one from the local office) to handle this issue. Many apologies were given, and since my package has still not been scanned in. Both representatives are looking into the issue. Again, if you’re having problems, put in a formal complaint.
  • OW
    Olivia Williams
    Sep 17, 2025
    1.0
    Usually I have a fine experience at this location, but today Marilyn was so rude to me. Even the lady behind me stopped me on the way out and said “she was rude, huh?” I was like good, so it wasn’t just me. Beware of an unnecessary attitude if you have to use this post office.
  • FF
    FAC
    Dec 15, 2023
    1.0
    I gave up on the USPS. The lady that works there is always kicking people out of the lobby...sje needs to retire...They always have a problem with just about everything: WE can't do this, we can't do that, etc, etc... I go to FedEx and they will ship the item and find a way to make things work. Not wasting my time ever again at the USPS
  • EI
    Edward Imperial
    Aug 16, 2022
    1.0
    This location is the worst in Mississippi
  • CC
    Chip Carter
    Mar 17, 2022
    1.0
    At this location, it’s Phyllis’ way or the highway... She will knit pick your package if it’s not to her standards and tell you that you need to repackage it. She will tell you your envelope isn’t closed all the way and needs to be taped(even though I sealed it normally). Took my packages and envelopes to the Post Office just up the road and didn’t have any issues whatsoever. Two times dealing with Phyllis this week and she just complained about my packages not being the packaged the right way. She just needs to lighten up a bit. Never have I had issues with a post office worker except for her.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.