The UPS Store

Reviews

• JP

  J P

  Dec 15, 2025
  1.0
  This is the fifth time one of your employees has taken everything out of the boxes I packaged and taped them in, rummaged through everything I'm shipping out, then rudely demanded I take her trash with me. Same woman, same nasty attitude every time. She didn't even tape the last box back together after she undid my own packaging. I'm certain it will not make it to its destination without opening and dumping everything out. Since when are your employees allowed to take apart packages being mailed out and then make the customer take out the trash your employees created, too? Next time, they'll be cleaning up their own mess.
• PC

  patti clayton

  Dec 15, 2025
  5.0
  The employees at this store are extremely professional and friendly. To date I’ve had several Amazon returns, two registered letters, and this morning a notary.
• CP

  Christine Piele

  Oct 6, 2025
  5.0
  Friend, accommodating and accurate
• TS

  Tai Soprano

  Sep 9, 2025
  1.0
  Went to turn in an xfinity modem. The employee told me to save the receipt for a year. The receipt was all faded in the middle, like the printer was dirty or something bc middle of the page was barely legible. When I asked about it, the response was, "we been having problems with the printers". When I asked if it could be sent to another printer, the lady that initially printed it, just called on another employee. That employee told me that the other printer is doing the same thing and if I needed to keep the info on the receipt that I should take a picture of it bc the other printers in the store print the same way. It was printed on copy paper. Every other location I've ever been to prints a receipt on the same paper as the label and it's never been poorly printed. Evidentially the printers need to be repaired or maintained. They really just acted like they didn't care at all. Their customer service is pitiful...
• JF

  Jacob Farnham

  Sep 3, 2025
  1.0
  I came in to drop off a package with a prepaid label that I had emailed to them. Instead of simply printing it, they printed the label incorrectly, then scanned it to resize. Not only did they do it wrong the first time, but they also failed to mention there was an extra charge for this. I was hit with a $4 “file fee” plus $0.25 just to print the paper — on top of the $25+ I had already paid for the prepaid UPS label. So essentially I paid twice to ship one package. Completely unnecessary, misleading, and a total rip-off. Very disappointing experience.

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