The UPS Store

4.6
125 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7302 in Grenada offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - River Birch Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
1231 Sunset Dr, Grenada, MS
38901, United States

Hours

Reviews

4.6
125 reviews
5 stars
110
4 stars
2
3 stars
0
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond.

Inconsistency

Some reviews noted significant inconsistencies in service quality, with a few customers reporting rude or unprofessional behavior from certain employees.

Owner's Involvement

The owner, Bryan, received numerous commendations for his exceptional service and dedication to customer satisfaction.

Cleanliness and Efficiency

The store was frequently described as clean and efficient, with quick service being a common positive remark.

Negative Experiences

A few customers reported extremely negative experiences, citing unprofessionalism and poor customer care.
  • JC
    Judy Coyle
    Dec 13, 2025
    5.0
    I wish I could give 10 stars! The customer service is the absolute best experience I’ve ever had. The employees are always so friendly and helpful.. I wish every store that I visit were like this store!
  • KW
    Kay Woods
    Nov 11, 2025
    5.0
    Awesome experience!!! They go above and beyond!!!
  • MG
    MANUEL GARCIA
    Oct 20, 2025
    1.0
    Normally i don't have any issues the guy that owns it is great but the women he has working there don't care. I had my QR code and was told she wouldn’t take my package if it wasn't in a bag or box even though it clearly says no package needed and then was told with an attitude “Amazon don't work here if your stuff gets stolen it ain't on us” so i walked out. Guess ill be driving to Batesville or oxford from now on
  • QR
    Quintaveous Robinson
    Oct 19, 2025
    1.0
    The male that works in there claims he own UPS ! He was rude and unprofessional ( watch your language( cursing) & tone was outrageous! Sometimes it's best not to address ignorance UPS been existing sir. So therefore you don't own Ups. You're a franchising your business through UPS name( brand). You're making them look bad. 1 star for UPS in which I did call about this situation
  • SC
    Sylvia Clark
    Oct 16, 2025
    5.0
    There’s been plenty of times I’ve needed assistance going into The UPS Store the team is always on alert when I step through the door! I love the enthusiastic energy and all of the services they provide they go over and beyond my every visit. I love there hard working team. I always leave with a smile on my face from such a great job they do there! They make a wonderful team and great help for the community in Grenada, Ms.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7302 in Grenada offer?

The UPS Store #7302 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.