United States Postal Service

2.2
29 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 250 S Church St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
250 S Church St, Florence, MS
39073, United States

Hours

Reviews

2.2
29 reviews
5 stars
8
4 stars
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1 star
20
  • ZP
    Zachary Peacock
    Jan 5, 2026
    1.0
    Not worth even having a phone line because they don’t answer it. People are rude as hell and could care less to do their job.
  • WN
    Walas Nark
    Jul 25, 2025
    5.0
    Good customer service
  • BH
    Becky Hunter
    Feb 17, 2025
    1.0
    After my package destined for Florence Mississippi sat in the Jackson Mississippi post office for over a week …. Florence then sent it on to Flora Mississippi Geez Mail this package on February 5 estimated delivery on February 8 and here we are February 17 and the package is somewhere in Flora Mississippi Geez
  • BD
    bethany deming
    Dec 11, 2023
    1.0
    I just try to call about my package I asked the woman that answer the phone what was going on with my package also let her know when I called customer service that they were gonna send my package the next delivery day and she kept overtalking me plus was highly rude I was tryna see if my package was there she didn’t even ask for my tracking number
  • JJ
    Jeff Jennings
    Dec 25, 2017
    1.0
    I have found a couple of nice people here, but I have found a couple of rude people as well. My biggest complaint is the service. You might get your mail and you might not. I have received mail for four of my neighbors, the water department, an address in a couples of neighborhoods to my west and an address near Richland. One postwoman ran over my trash cans on purpose. February, 1, 2018 - Another package has been lost while it was in transit to my P.O. Box. The tracking number showed it was here and in Brandon on the same day. I called the 800 number for the Post Office and went through an EXTENSIVE voice prompt system which told me my package was delayed, no location was available. I asked to speak with an agent and learned I have to wait 40 MINUTES!!! Are you kidding me?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.