United States Postal Service

2.7
29 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 107 Willey St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
107 Willey St, Willard, MO
65781, United States

Hours

Reviews

2.7
29 reviews
5 stars
11
4 stars
0
3 stars
1
2 stars
3
1 star
14
  • JT
    John Thaemlitz
    Aug 13, 2025
    5.0
    We love ♥️ our Postal Workers! Friendly, helpful and wonderful. USPS 🦅🇺🇸👍
  • RL
    rakshya lamichhane
    Jul 24, 2025
    1.0
    I had a 9:00 AM appointment for a passport application. Unfortunately, I did not receive any prior email or notification about the cancellation. It turns out only one person at the location handles passport applications, and they had called in sick. I only found out after driving 40 minutes to the post office. To make matters worse, the cancellation email was sent about 30 minutes after my scheduled appointment time—by which point I had already made the trip and spoken with the staff. Very frustrating experience and a poor communication process. Better contingency planning and timely notifications are needed.
  • CB
    Classic Biscuits
    Mar 15, 2024
    1.0
    The mail lady has left our mail box open 3 times now. I know it must be a stressful, busy, and redundant job to deliver so many peoples mail. Maybe they have a sensitive wrist that keeps them from closing boxes correctly? If so they should find a different roll in your establishment. Due to the fact that leaving a mail box open risks the mail falling out and getting damaged. That puts your title and competency at risk if this goes uncorrected. Sometimes our deliveries are the most exciting thing for us please do not tarnish it. Kind regards.
  • CC
    Courtney
    Dec 14, 2023
    1.0
    They refuse to leave packages at my apartment door. They say it's because of theft at the complex but Amazon leaves packages at my apartment door all of the time and I've never had a package stolen. It's just an excuse and I'm sick and tired of it.
  • JW
    James Wheeler
    Dec 5, 2023
    1.0
    My package has been at willard post office for e days when on Monday it said it was out for delivery Called twice on Tuesday and was promised it would be here today. There is no reason this should happen if they're doing their job

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.