United States Postal Service

2.0
89 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 350 E Cherry St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
350 E Cherry St, Troy, MO
63379, United States

Hours

Reviews

2.0
89 reviews
5 stars
18
4 stars
3
3 stars
3
2 stars
4
1 star
61
  • ED
    Elizabeth Danos
    Dec 9, 2025
    1.0
    Not only do they not answer the phone, they also close out service tickets without the person getting their package. They have at least 7 packages of mine and claim they are unable to deliver for no real reason. It's the holidays I want my stuff! What if one was medication?
  • XM
    X MaydayMaeve
    Dec 6, 2025
    1.0
    Horrible services. My package was estimated to be delivered on the 3rd…then the 4th…then the 5th. On Friday I called 5 times in an attempt to simply come get my package. No answer. It rang until it beeped. Today it was finally going to be delivered. The driver refused to drive to my home which receives USPS mail ALL THE TIME and attempted to put the huge box in a mail box. Marked it as “attempted delivery” and left. The post office is already closed so I can’t even go in. Now I will not be getting my mail until after the weekend. This is actually RIDICULOUS. Get your crap together.
  • AK
    Alex Kroninger
    Nov 11, 2025
    1.0
    Every time I get a package that wont fit in my mailbox I get a notice saying signature required and attempted delivery. I have cameras that show this to be false and no delivery was ever attempted, nor do any of them require a signature. I work an hour away from this post office so they are closed before I can even get there. The lady I had before would get my deliveries to me without falling but now this newer guy hardly ever delivers my mail let alone my packages.
  • DD
    Danielle
    Nov 5, 2025
    1.0
    Zero stars if I could. No one ever answers the phone. Put in for a redelivery of packages next day, and days later it still says processing for redelivery. Original delivery didn't happen because they claimed there was no safe space to deliver, even though we have a mailroom that USPS delivers to all the time. AND we were home at the time they supposedly tried to deliver.
  • MH
    Megan Hatlee
    Oct 12, 2025
    5.0
    The man at the counter was incredibly kind and helpful, and my package was delivered 3 days ahead of schedule.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.