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United States Postal Service

2.0
(91 reviews)

Business Details

350 E Cherry St, Troy, MO
63379, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 350 E Cherry St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
350 E Cherry St, Troy, MO
63379, United States

Hours

Reviews

2.0
91 reviews
5 stars
18
4 stars
3
3 stars
3
2 stars
5
1 star
62
  • KS
    Kelley S
    Jan 30, 2026
    2.0
    Lord knows I’ve tried everything…. Just to get my mail, it’s absolutely ridiculous. Every week I receive other people’s mail in my box. We have 8 mailboxes together clearly marked with house numbers. How our packages are constantly placed in another box is just lazy. I’ve had my medications from the VA put in the wrong box numerous times, sadly it has taken up to 7 days for the homeowners that received them to get them to me. I left a tip, card and cookies at Christmas… the day she got them she put 2 of my neighbors (different neighbors) mail in my box. I even purchased larger numbers for the box that are HUGE. Did not help! Driveway was shoveled and cleaned to the blacktop, salted and clear of snow… It’s now 5 days later and I’m still getting notes in my box that package was undeliverable? I’ve sent pics to the PO, I’ve called and I can’t even pick up the package because it’s not at the post office. I know their job is not always easy, but even with all of my thank you’s, waves to her, and gifts and money … nothing helps. Sadly, looking at the other reviews left on here, Troy has had a lot of issues that are not being handled.
  • DM
    Don Miller
    Jan 24, 2026
    1.0
    They love losing VERY important mail. And apparently the drivers don't understand numbers, couldn't tell you how many times I've gotten my neighbors mail, only difference is I never get mine back from them.... so this really creates a problem when you put my mail in the wrong mailbox.
  • MS
    Mei Siboda
    Jan 23, 2026
    1.0
    staff are rude
  • ED
    Elizabeth Danos
    Dec 9, 2025
    1.0
    Not only do they not answer the phone, they also close out service tickets without the person getting their package. They have at least 7 packages of mine and claim they are unable to deliver for no real reason. It's the holidays I want my stuff! What if one was medication?
  • XM
    X MaydayMaeve
    Dec 6, 2025
    1.0
    Horrible services. My package was estimated to be delivered on the 3rd…then the 4th…then the 5th. On Friday I called 5 times in an attempt to simply come get my package. No answer. It rang until it beeped. Today it was finally going to be delivered. The driver refused to drive to my home which receives USPS mail ALL THE TIME and attempted to put the huge box in a mail box. Marked it as “attempted delivery” and left. The post office is already closed so I can’t even go in. Now I will not be getting my mail until after the weekend. This is actually RIDICULOUS. Get your crap together.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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