The UPS Store

4.6
153 reviews
The UPS Store Troy MO

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5237 in Troy offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Off Hwy 47 Between Walmart And Kroger..

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
240 Magee St, Troy, MO
63379, United States

Hours

Reviews

4.6
153 reviews
5 stars
130
4 stars
6
3 stars
3
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight friendly, helpful, and efficient service from staff members, particularly praising employees like Lacey and Taylor.

Store Environment

Customers appreciate the cleanliness and organization of the store, noting improvements in the overall atmosphere.

Mixed Experiences

While many reviews are positive, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.

Quick Service

Many customers noted the speed of service, often mentioning being in and out quickly, especially for returns.

Amazon Returns

The store is frequently used for Amazon returns, with mixed feedback on the process, including some complaints about unexpected charges.
  • JJ
    jmac240
    3 days ago
    1.0
    Used to like the company but their time management skills really started to negatively affect my overall opinion.
  • EO
    Ellen Orf
    4 days ago
    5.0
    Taylor was very patient and kind during my transction. Very helpful.
  • AS
    Alisa Schieffer
    5 days ago
    5.0
    Lacey and Taylor are so sweet and helpful. Everyone that works there is so nice .
  • SJ
    Stephen Joseph
    Nov 14, 2025
    5.0
    Efficient and very professional staff, with a track record of delivering my package on time and intact. Clean and organized store, designed to handle two to three customers at a time. Abbey commanded my transaction with ease, provided clear information on the various price differences, and with the energy for the next customer.
  • MM
    My Max
    Oct 27, 2025
    2.0
    Rude employee who obviously doesn’t know their job. I was refused service by a very rude employee. The store appeared to be open. I go in at 0956 the employee told me they were not open. However, I walk out and another customer comes in and she waits on them and tells me I wouldn’t be served because I complained about her having the open sign on and door unlocked. -ButchD Troy, Mo.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Troy offer?

The UPS Store in Troy offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and computer access services.