Enterprise Mobility

3.9
554 reviews

About

Corporate OfficeEnterprise Rent-A-Car
For more than 65 years we’ve been moving mobility forward. As mobility has evolved, so have we. And we’re not standing still. As we look to the future, our vision is clear. We want to be the world’s best and most trusted mobility company. Enterprise Mobility marks the beginning of our next chapter, reinforcing our commitment to deliver exceptional service for partners, customers and neighbors – innovating with intention to meet their ever-changing needs. While our corporate brand is changing, who we are is not. Our enduring values continue to guide every interaction with our customers, partners, communities and each other. We’ve always been a people-first, purpose-led organization. As Enterprise Mobility, we’re reaffirming our dedication to every journey and every person through people-first mobility experiences.

Location

Enterprise Mobility
600 Corporate Park Dr, St. Louis, MO
63105, United States

Hours

Reviews

3.9
554 reviews
5 stars
341
4 stars
52
3 stars
30
2 stars
23
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including unresponsive staff, rude behavior, and lack of accountability.

Reservation Issues

Many customers reported problems with reservations not being honored, including last-minute cancellations and unavailability of reserved vehicles.

Positive Staff Experiences

Some customers praised specific employees for their helpfulness and professionalism, indicating that individual staff members can provide excellent service.

Billing Problems

Several reviews mentioned issues with billing, including unexpected charges, difficulty in obtaining refunds, and disputes over toll fees.

Overall Discontent

A significant number of reviews expressed overall dissatisfaction with the company, with many stating they would not use Enterprise again.
  • SC
    sebastian correa cardona
    Jan 5, 2026
    5.0
    Tuve una excelente experiencia con Enterprise. Me entregaron el coche de forma oportuna, fueron claros con las indicaciones para la entrega del mismo. La atención de Joel y Ebdel ayudó a que el trámite fuera ágil. Recomiendo 100% el lugar
  • GC
    Giovanni Cardone
    Nov 25, 2025
    5.0
    Abbiamo noleggiato una vettura ieri siamo stati assistiti da Sofia che è stato straordinaria e dal suo responsabile Edgar estremamente gentile! Consiglio sia per il prezzo ma sopratutto per il servizio!!
  • KS
    Kirk Stange
    Oct 29, 2025
    1.0
    Tiffany Green is awful to deal with if you encounter her. I helped them recover a stolen car that I had rented for my girlfriend. I went above and beyond to help. My girlfriend was working and couldn't deal with it. So I made a police report and even went and looked for the car myself at an Avis location where it was errantly left. Instead of a thank you, I got absolutely berated in a bizarre turn of events when I helped them get their car back. But for me, that car would still be in East St. Louis with the Avis employee who stole it.
  • KJ
    K johnson
    Oct 19, 2025
    1.0
    Still waiting on a call back ⌚👀it's been 2 weeks
  • RJ
    Rachel Jankowski
    Oct 15, 2025
    1.0
    Enterprise is the worst rental car company that I’ve ever dealt with. We reserved a vehicle two weeks ago to leave out of town today to be with family after a family member passed away. Enterprise called the day of the trip to tell us they could not fulfill our reservation. They advised us to look elsewhere and despite talking to multiple agents including their escalation line, nothing was resolved. Professional tip: if a company engaged an “escalation line,” they don’t hold up their end of the deal on a regular basis which necessitates paying people to take unpleasant calls. I will never attempt to utilize this company’s services again. Also, the escalation agent stated that having me call other locations was the best solution she could offer and disconnected the call.

Frequently Asked Questions About Enterprise Mobility

What is Enterprise Mobility and how long has it been in operation?

Enterprise Mobility is a mobility company focused on people-first mobility experiences, with over 65 years of experience in the industry.

Where is Enterprise Mobility located?

Enterprise Mobility is located at 600 Corporate Park Dr, St. Louis, MO 63105, USA.