Enterprise Mobility

3.9
549 reviews

About

Corporate Office
For more than 65 years we’ve been moving mobility forward. As mobility has evolved, so have we. And we’re not standing still. As we look to the future, our vision is clear. We want to be the world’s best and most trusted mobility company. Enterprise Mobility marks the beginning of our next chapter, reinforcing our commitment to deliver exceptional service for partners, customers and neighbors – innovating with intention to meet their ever-changing needs. While our corporate brand is changing, who we are is not. Our enduring values continue to guide every interaction with our customers, partners, communities and each other. We’ve always been a people-first, purpose-led organization. As Enterprise Mobility, we’re reaffirming our dedication to every journey and every person through people-first mobility experiences.

Location

Enterprise Mobility
600 Corporate Park Dr, St. Louis, MO
63105, United States

Hours

Reviews

3.9
549 reviews
5 stars
338
4 stars
52
3 stars
30
2 stars
23
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unresponsive support, rude staff, and unresolved complaints.

Reservation Issues

Many customers reported problems with reservations, including cars not being available despite confirmations and last-minute cancellations.

Vehicle Condition

Several customers expressed dissatisfaction with the condition of the vehicles, citing issues such as cleanliness and safety concerns.

Billing Problems

Customers frequently mentioned issues with billing, including unexpected charges, difficulty in obtaining refunds, and disputes over fees.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and excellent service.
  • KS
    Kirk Stange
    Oct 29, 2025
    1.0
    Tiffany Green is awful to deal with if you encounter her. I helped them recover a stolen car that I had rented for my girlfriend. I went above and beyond to help. My girlfriend was working and couldn't deal with it. So I made a police report and even went and looked for the car myself at an Avis location where it was errantly left. Instead of a thank you, I got absolutely berated in a bizarre turn of events when I helped them get their car back. But for me, that car would still be in East St. Louis with the Avis employee who stole it.
  • RJ
    Rachel Jankowski
    Oct 15, 2025
    1.0
    Enterprise is the worst rental car company that I’ve ever dealt with. We reserved a vehicle two weeks ago to leave out of town today to be with family after a family member passed away. Enterprise called the day of the trip to tell us they could not fulfill our reservation. They advised us to look elsewhere and despite talking to multiple agents including their escalation line, nothing was resolved. Professional tip: if a company engaged an “escalation line,” they don’t hold up their end of the deal on a regular basis which necessitates paying people to take unpleasant calls. I will never attempt to utilize this company’s services again. Also, the escalation agent stated that having me call other locations was the best solution she could offer and disconnected the call.
  • JF
    Jon Franko
    Oct 8, 2025
    1.0
    Two months of dealing with a car issue, rented from Denver Airport location, still no solution. DEN sends me to corporate, corporate sends me back to DEN and promises me someone will call - no one ever does. Hertz/Avis/Uber it is moving forward.
  • PD
    Para Dgim
    Oct 6, 2025
    1.0
    I've had to deal with shady business practices from every rental branch that I've done business with. Employees, managers will intentionally over charge you expecting you not to check your receipts. The location in 10899 Alpharetta Hwy Roswell, GA failed to give me my full security deposit. Calling Corporate does nothing. This was back in August. I was told that I'll receive a call. It is October 6, 2025. There has been no communication from Enterprise. Thankfully I have a new rental company that is better.
  • ZZ
    ZEPRAT GERNODT (ZEPRATGERNODT)
    Oct 2, 2025
    5.0
    Fun Fact: 8 out of 10 cars at the rental locations under the three branded names under Enterprise are dispatched out with the interior windshields poorly cleaned. Sure, the interior an be vacuumed and the exterior washed but having a dirty interior windshield is the worst. I’ll gladly take a dirty car with a clean interior windshield than a clean car with the hazy, smudged swipes and rag paths of an attempted cleaning. Heck, sometime there is no attempt to clean the inside windshield and that “Smokers Haze” is a big problem in some climates, high humidity areas and definitely a problem at night if not cleaned thoroughly. *Clippy is representative of Louis Rossmann and his Consumer Rights Wiki.

Frequently Asked Questions About Enterprise Mobility

What is Enterprise Mobility and how long has it been in operation?

Enterprise Mobility is a mobility company focused on people-first mobility experiences, with over 65 years of experience in the industry.

Where is Enterprise Mobility located?

Enterprise Mobility is located at 600 Corporate Park Dr, St. Louis, MO 63105, USA.