Brand Certified
United States Postal Service
3.2(120 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1839H E Independence St, Springfield, MO
65804, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1839H E Independence St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
1839H E Independence St, Springfield, MO
65804, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.2
120 reviews
5 stars
52
4 stars
11
3 stars
6
2 stars
5
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees received praise for their friendliness and helpfulness, others were reported as rude and unprofessional, leading to mixed experiences.
Efficiency
Customers frequently noted long wait times and understaffing, particularly during peak hours, which negatively impacted service speed.
Package Handling
There were numerous complaints about lost or misdelivered packages, causing frustration among customers who rely on timely and accurate mail services.
Positive Staff Recognition
Several reviews highlighted specific employees, particularly Teresa, for their exceptional service and positive attitudes, contributing to a better overall experience.
- NKNicole Van KirkJan 19, 20261.0Almost 8 months to return a piece of mail that was “undeliverable” in January of 2026 even though it was mailed in May of 2025. Do better USPS.
- SSSJan 6, 20261.0I was told they don't overnight mail anymore.... The old skinny lady lied to me!! I waited in line to be told something that isn't true and I needed my mail shipped right away. This was around 2:30 on 01/06/2026. I called another post office in Springfield they said yes they do overnight mail, someone needs to educate that woman that lied to me!!
- MDMarissa DunnDec 29, 20255.0Heather and Louisa at the front counter deserve a HUGE SHOUT OUT!!! Someone in line for the front counter today, was obviously in a hurry and thought that her mailing/shipping needs were very important. She was rude to the person in front of her, huffing while in line, and then VERY rude to Heather when it was her turn. Heather kept her cool and was very clear with with this impatient women what information was needed to assist her and what information she was legally allowed to give out. I'm sure if you watch the surveillance video, you will be impressed as well. Thank you Heather and Louisa for helping to keep spirits light and smiles on while being demeaned. We need more of you in this world.
- HRHere To ReviewDec 20, 20251.0Lied about closing. Kicked everyone out before closing. Really messed up stuff. USPS is NOT friendly during the holidays. Bunch of mean Grinch's if you ask me.
- KCKia C.Dec 20, 20251.0Kicked everyone out 10 minutes before they even closed. All I had to do was drop off some envelopes but apparently they don't like to do their job.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1839H E Independence St offer?
This location offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this USPS location?
Most passport services require an appointment through the online scheduler, though there are limited walk-in hours at select locations.
What are the operating hours for the United States Postal Service at 1839H E Independence St?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person with two valid IDs and a completed application.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes; check with this location for specific hours.
Where can I find nearby amenities or shops when visiting this USPS location?
Nearby places include Vagabond Barber & Shop for grooming, GNC Live Well for supplements, and Smile Direct Club for cosmetic dentistry.
Are there beauty and spa places close to this Post Office for a convenient visit before or after mailing?
Yes, nearby beauty options include Dayora Salon, Leap of Faith 21, Euphoria Salon Studio, and Shear Madness.
Can I combine errands by visiting a nearby mobile phone store while at the Post Office?
Certainly, Consumer Cellular is nearby, allowing you to handle shipping and phone needs in one trip.
Is there a place for family entertainment near the Post Office?
Yes, Silly Whistle's Family Adventure Park offers arcade games and park activities nearby.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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