United States Postal Service

2.5
158 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1442 S Glenstone Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1442 S Glenstone Ave, Springfield, MO
65804, United States

Hours

Reviews

2.5
158 reviews
5 stars
44
4 stars
14
3 stars
5
2 stars
9
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Delivery Issues

Numerous complaints about lost packages, delayed deliveries, and incorrect mail handling.

Communication Problems

Customers frequently reported difficulties in reaching staff by phone and receiving inconsistent information.

Facility Conditions

Some reviews noted cleanliness issues and inadequate staffing during busy times.

Positive Experiences

Despite negative feedback, several customers praised specific staff members for their exceptional service.
  • NL
    Nicholas Latiker
    Nov 14, 2025
    5.0
    This guy is the best!!!
  • KK
    Kerrian
    Nov 12, 2025
    4.0
    Had a bit of a wait but Moshe helped me as soon as he could
  • DF
    dennie ford
    Nov 5, 2025
    5.0
    I got the nicest Post office working for me! She was very interested in everything that I had to do and say! Thanks
  • RR
    Rizzly
    Oct 23, 2025
    5.0
    Moshe was so funny
  • JJ
    Jack
    Oct 3, 2025
    1.0
    If you want what your shipping to actually arrive to its destination find someone else to ship it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.