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Brand Certified

United States Postal Service

2.5
(162 reviews)

Business Details

1442 S Glenstone Ave, Springfield, MO
65804, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1442 S Glenstone Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1442 S Glenstone Ave, Springfield, MO
65804, United States

Hours

Reviews

2.5
162 reviews
5 stars
47
4 stars
14
3 stars
5
2 stars
9
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise staff for being friendly and helpful, others report rudeness and unprofessional behavior.

Efficiency

Many customers experienced long wait times and inefficiencies, particularly during busy periods, leading to frustration.

Package Handling

Numerous complaints about lost or misdelivered packages, with customers expressing dissatisfaction over the handling of their mail.

Communication Issues

Customers frequently reported difficulties in reaching staff by phone, with many unable to get answers to their inquiries.

Cleanliness

Some reviews noted that the post office location was often dirty and poorly maintained.
  • IF
    Isabella Frieze
    Jan 2, 2026
    5.0
    Moshe was the most delightful and efficient customer service associate I’ve ever encountered. Who knew someone could have the gift to turn a long, frustrating holiday line into a charming comedy show. You can tell Moshe’s regulars know and love him. He was very helpful in shipping my Christmas presents to New York. Shalom, and thank you, Moshe!
  • SM
    Shane Myers
    Dec 17, 2025
    5.0
    I have never had such an easy time at the post office. It's the week before Christmas and the line stayed 10 deep and yet the two gentlemen working were kind, efficient, and super helpful. One of the men was even helping people in line be ready before getting to the desk while still helping the person at the desk. I didn't know exactly what I needed, but was served with a patient smile.
  • NL
    Nicholas Latiker
    Nov 14, 2025
    5.0
    This guy is the best!!!
  • KK
    K
    Nov 12, 2025
    4.0
    Had a bit of a wait but Moshe helped me as soon as he could
  • DF
    dennie ford
    Nov 5, 2025
    5.0
    I got the nicest Post office working for me! She was very interested in everything that I had to do and say! Thanks

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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