Brand Certified
United States Postal Service
2.2(320 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
500 W Chestnut Expy, Springfield, MO
65801, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 500 W Chestnut Expy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
500 W Chestnut Expy, Springfield, MO
65801, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
320 reviews
5 stars
76
4 stars
12
3 stars
6
2 stars
17
1 star
209
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some staff being described as helpful and friendly, while others were reported as rude and unhelpful.
Delivery Issues
Numerous reviews highlight significant delays and issues with package delivery, including packages sitting for extended periods without movement.
Passport Services
Passport services received positive remarks for efficiency and helpful staff, although there were complaints about specific employees.
Communication Problems
Many customers expressed frustration over the inability to reach staff by phone, leading to unresolved issues and lack of support.
Overall Satisfaction
Overall, customer satisfaction is low, with many expressing disappointment in the service quality and reliability of the postal facility.
- KPKevin ParkerFeb 21, 20265.0It’s really nice here the self service boxes envelopes and kiosk are there
- BBBurl BrooksJan 29, 20265.0Typical PO
- MMMaddMandiMusic (MandiMarieMusic)Jan 28, 20261.0Zero stars. My house is not vacant but the mail msn never delivers my mail or anyone near me with the same excuse. Thaanka for ruining my mail experience making me lose my job bc my mail is my job with my packages for reviews and I can’t believe usps has gotten so bad. Can’t get ahold of anyone. Yall are so incompetent it’s not even funny. Thanks for causing so much stress that I had a heart attack. I hope you all have the day you all deserve. My father would be outraged on how you do mail now
- DDDamage per second (Damage)Jan 14, 20261.0stop holding my amazon packages.
- SFShawn FlahertyDec 26, 20251.0Sent out a package 8 days ago and has been sitting in the post office since the 25th and was supposed to be delivered 4 days ago. The system is flawed and I don't wanna hear its because of Christmas. Get your act together. Dumbest stuff I have ever seen.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 500 W Chestnut Expy offer?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, first-time U.S. passport applications are accepted and passport photos can often be taken here. You must complete and print your application form before visiting.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment through the online scheduler, though some limited walk-in hours may be available at select locations.
What are the operating hours for the USPS location at 500 W Chestnut Expy?
Open Monday to Friday from 7:30 AM to 5:30 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I reserve a PO Box at this United States Postal Service?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Contact this Post Office to confirm access hours.
Are there nearby places where I can get a haircut before or after visiting the Post Office?
Yes, Folian, a beauty and spa barber, is nearby where you can get grooming services.
If I'm visiting the Post Office and need tech services, which nearby business can assist me?
Penguin.Tech, a software development company, is located nearby for your technology service needs.
What nearby dining options are available around the USPS at 500 W Chestnut Expy?
Scramblers, a breakfast and brunch restaurant, and CreAsian, an Asian restaurant, are nearby and great places to grab a meal.
Can I find storage facilities near the United States Postal Service location?
Yes, Devon Self Storage and USPS Collection Point offering food delivery and storage services are close by.
Brand Certified Facts from United States Postal Service
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