The UPS Store

3.9
244 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2605 in Springfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of Sunshine And Fort, Next To Braum's.

Details

  • DeliveryNot available

Location

The UPS Store
1325 W Sunshine, Springfield, MO
65807, United States

Hours

Reviews

3.9
241 reviews
5 stars
159
4 stars
13
3 stars
10
2 stars
2
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, with many highlighting individual employees for their exceptional service.

Efficiency

Many reviews noted the quick service and minimal wait times, even during busy periods, contributing to a positive customer experience.

Convenience

The store's convenient hours and location were frequently mentioned as major advantages, making it a preferred choice for many customers.

Mixed Experiences

While most feedback was positive, some customers reported issues with package handling and notary services, indicating inconsistency in service quality.

Professionalism

Customers appreciated the professionalism of the staff, although there were a few negative interactions that highlighted areas for improvement.
  • SC
    Susan Cordova
    5 days ago
    5.0
    Super staff and immediately helpful
  • TC
    Tasha Carter
    6 days ago
    5.0
    What an easy and painless experience!! I had such a great experience at this UPS Store! The staff was incredibly pleasant, kind, and genuinely helpful from the moment I walked in. They made the whole process quick and stress-free, and went out of their way to make sure I had everything I needed. It’s rare to find a team that’s this friendly and attentive. Highly recommend stopping by if you want great customer service!
  • TD
    Tomi Davidson
    Nov 13, 2025
    5.0
    Great customer service. Helpful and friendly
  • RM
    Richard Anselmo (Ozark Marine)
    Nov 12, 2025
    1.0
    This UPS store (1325 Sunshine) would not ship my Overnight package, the manager is worst than the Soup Nazi demanding an answer to what's being shipped. I told her none of her business. UPS, hire better people.
  • BB
    Bethal Brown
    Oct 29, 2025
    5.0
    Very convenient and extremely helpful staff. Didn’t have to stand in line and was thanked for my business!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2605 in Springfield offer?

The UPS Store #2605 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.