The UPS Store

3.4
224 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2459 in Springfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rabbit Patch Center.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
334 E Kearney, Springfield, MO
65803, United States

Hours

Reviews

3.4
218 reviews
5 stars
119
4 stars
9
3 stars
4
2 stars
7
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising friendly and helpful staff, while others report rudeness and unprofessional behavior from certain employees.

Efficiency

Many customers appreciate the quick service and efficiency, especially during busy times, though some report long waits and understaffing.

Package Handling

There are significant concerns regarding package handling and claims, with reports of lost packages and inadequate responses to claims.

Overall Experience

While some customers have consistently positive experiences, others express frustration with service quality and management responsiveness.
  • HK
    Hannah King
    5 days ago
    5.0
    Ryley was very personable and was doing amazing with the line, keeping things positive! Thank you so much
  • JS
    Jess Smallwood
    Dec 28, 2025
    1.0
    Don’t go here they’re employee Riley doesn’t assist people of color. Made me feel less than. Waiting to hear back from corporate
  • AE
    Angels on earth
    Dec 27, 2025
    1.0
    Those two female staff were in such a rush to get off work, they practically shoved me out of the store. They were totally disrespectful, rolling their eyes like I was wasting their precious time—as if working one extra minute would kill 'em! Their attitude was just awful. And get this, when they slammed the door shut, they actually hit my foot! I bet I'm not the only one they've treated this way. Seriously, I hope they realize how much shame they're bringing to UPS with that kind of behavior.
  • CB
    chris brendon
    Dec 24, 2025
    5.0
    Ryley was really helpful and cheering person always working Thank you for helping out ryley
  • JB
    Jennifer Barkow
    Dec 19, 2025
    5.0
    I've used this store a couple of times and every time it has been a great experience. The lady there is always upbeat and very friendly. I like the self serve as well.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2459 in Springfield offer?

The UPS Store #2459 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #2459 located?

It is located at 334 E Kearney, Springfield, MO 65803, US, inside Rabbit Patch Center.