Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2459 in Springfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rabbit Patch Center.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.4
208 reviews
5 stars
112
4 stars
9
3 stars
4
2 stars
7
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Efficiency
Many customers appreciate the fast and efficient service, although there are complaints about long wait times and understaffing during busy periods.
Package Handling
There are significant concerns regarding package handling and claims, with reports of lost packages and inadequate responses from management.
Staff Competence
While some staff members are recognized for their professionalism and helpfulness, others are noted for their lack of knowledge and poor customer interaction.
Store Management
Management responses to complaints have been criticized, with reports of unhelpfulness and failure to address customer issues effectively.
- BPbill parrish2 days ago1.0Sorry for the late message. I called UPS for many many days and your company would not assist me with a way to contact you so I called Amazon about 40 times and they provided me with your contact information. On Oct. 28, 2025 I drove approx one hour to the UPS store at 334 East Kearney Springfield Missouri. After waiting in line a young lady with long black hair announced that the store did not have enough help to accept amazon packages that were not already packaged. I was told to take my amazon return home and and package it my self if I wanted to return it. It is a one hour drive round trip and Amazon has sent me a QR code and told me that the return did not need to be packaged.
- KSKaren SchaeferNov 10, 20255.0Friendly helpful people who do their jobs well.
- EPErika PearsonNov 5, 20251.0I didn't catch her name and couldn't see her name tag but a younger female employee with dark wavy hair and wearing snowflake earrings today just exudes rudeness. I was attempting to use the kiosk as directed as there was a long line forming and the kiosk told me to see an associate which I mentioned to her and she ignored me completely leaving it to an already busy employee to help as she was just standing at the counter cutting out some laminated tags. Better customer service would be nice
- RRRobertOct 29, 20255.0Fast friendly staff. Pleasant experience.
- JJJustinOct 20, 20251.0Apparently, customer service there isn't a priority, or they teach their employees how to talk down to customers. Didnt catch her name, but a younger female was there, 45 minutes into being open and acted like she wanted to be anywhere else but there. Maybe find another line of work away from customers. If that's the kind of people you hire to work there, maybe corporate should be told about that. Whoever that girl was shouldnt be allowed to deal with customers.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #2459 in Springfield offer?
The UPS Store #2459 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #2459 located?
It is located at 334 E Kearney, Springfield, MO 65803, US, inside Rabbit Patch Center.
What are the regular business hours for The UPS Store #2459?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Does The UPS Store #2459 close on any holidays?
Yes, it is closed on November 27, December 25, December 31, January 1, and January 19 but open with regular hours on November 11 and November 28.
What payment methods can I use at The UPS Store #2459?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #2459 offer any special promotions?
Yes, you can save big with their special offers and coupons available on their website.
Is free Wi-Fi available at The UPS Store #2459?
Yes, free Wi-Fi is available for customers at this location.
What nearby coffee shops can I visit before or after using The UPS Store's services?
Got Your Six Coffee Co. is a nearby café and coffee shop where you can enjoy coffee or smoothies before or after your visit.
Are there professional shredding services near The UPS Store #2459?
Yes, Shred Nations offers shredding and professional services nearby, which might be helpful for additional document destruction needs.
What nearby businesses might be useful for customers visiting The UPS Store #2459?
Nearby businesses such as All City Serves, LLC (corporate office) and Nationwide Mutual Insurance Company (insurance agency) might be of interest if you are in the area for business or insurance needs.