The UPS Store

4.0
207 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0653 in Springfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Jefferson & Kimbrough, 1-1/2 Blocks East Of Campbell.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
610-A E Battlefield, Springfield, MO
65807, United States

Hours

Reviews

4.0
206 reviews
5 stars
150
4 stars
7
3 stars
1
2 stars
4
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and efficient, with many customers praising individual employees for their exceptional service.

Efficiency

Customers frequently mention quick service and minimal wait times, highlighting the store's ability to handle transactions swiftly.

Mixed Experiences

While many reviews are positive, there are some complaints regarding delivery issues and unhelpful experiences at the store, indicating inconsistency in service.

Accessibility

Several customers appreciate the store's convenient location and easy access, although some have noted issues with staffing during busy times.
  • SS
    sbgoldeneye82
    4 days ago
    5.0
    No waiting line. Just scanned and dropped off
  • AB
    Arin Brutlag
    6 days ago
    4.0
    There are a variety of services available, but the prices can be higher than expected. When I was in the store, there was one employee working the counter, and he was as graceful and courteous as one can be when you're facing down a post-holiday crowd by yourself.
  • GT
    Gloria Taylor
    Dec 22, 2025
    5.0
    The employee greeted me and was very friendly and efficient. There was no waiting.
  • LS
    Lois Schulte
    Dec 19, 2025
    5.0
    The staff at this location is so friendly and knowledgeable.
  • SS
    Sarah
    Dec 3, 2025
    2.0
    Normally I use the self service return but someone was using it so an associate called me over to help me. As I was pulling up the return label on my phone, she tapped her fingers impatiently. I found this extremely rude. I don’t have a problem with doing the return myself and prefer to do so. The fact she called me over and then proceeded to act like I was inconveniencing her because I didn’t have it pulled up right away is insulting.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Springfield offer?

The UPS Store #0653 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.