The UPS Store

Reviews

• RH

  Randi Heard

  Feb 11, 2026
  1.0
  I frequent this store for my reurns and for the most part I have found them to be very friendly and helpful. Today I had to return something that I was not sure required the box & shipping label, so I took both. Normally the scan code eliminates that but in this case it did not. They informed me that to use an 18" piece of tape would cost $2. When I questioned that I was told it was a "store" policy because they have to tape so many boxes. I am also sending a complaint to UPS. This is part of CUSTOMER SERVICE. From now on when I am forced to use this store instead of the one on Kearney which I am switching to, believe me everything I take will be taped, taped and taped. They can take the time to undo it.
• DC

  David Clarke

  Jan 9, 2026
  5.0
  Sent two day letter package thru this UPS location. Through no fault of this location, the package was delayed and arrived late. Our package was time sensitive. Rachelle at the UPS store took ownership of our issue and resolved the problem. Great job Rachelle !!! Thank you.
• AA

  Amy

  Jan 3, 2026
  4.0
  Super quick. But, they did charge me $2 for tape.
• PH

  Patricia Holik

  Dec 30, 2025
  5.0
  Always fast and friendly service!
• LB

  Lynne Bergman

  Dec 18, 2025
  5.0
  I've always had great experiences at this store. The staff is friendly and helpful and go out of their way to make you feel welcome. On my most recent visit, Chris, was a complete delight. I wish more stores had friendly people like this one!