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Staples

3.7
(248 reviews)

Business Details

(417) 890-5146

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Springfield, MO provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2135 E. Independence Ave., Springfield, MO
65804, United States

Hours

Reviews

3.7
248 reviews
5 stars
136
4 stars
35
3 stars
10
2 stars
10
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and friendliness of staff, there were significant complaints about rude or unhelpful employees, particularly during busy times.

Amazon Returns

The store is frequently criticized for long wait times and inadequate staffing for Amazon returns, leading to frustrating experiences for customers.

Printing Services

Customers reported mixed experiences with printing services, with some praising the quality and assistance received, while others faced issues with equipment and service delays.

Store Management

There are concerns about management's handling of staffing and customer service issues, particularly regarding the Amazon return process and employee behavior.

Cleanliness

Several reviews mentioned unsatisfactory cleanliness in the store, particularly in the restrooms.
  • MM
    Mahon Mom
    Feb 17, 2026
    5.0
    Carol and Jeremy were wonderful in my tablet purchase today. I highly recommend Staples and this location in Springfield. Thanks!
  • AY
    Anna Y
    Feb 15, 2026
    5.0
    Very satisfied with quick order pick up, less than 24hrs. Thanks!
  • MS
    Matthew Stallcup
    Feb 3, 2026
    5.0
    All Good!!!!
  • RP
    Rachel Penn
    Feb 2, 2026
    5.0
    They were very friendly and helpful with my order for business cards.
  • LM
    Lori Mckenzie
    Jan 17, 2026
    5.0
    Updating my review because even though I did have a couple bad experiences with employees here over the same topic, the manager Jacob was wonderful and made it right. He took care of the issue as soon as I addressed it and made it right. I wish the employees would be as kind and as courteous and helpful as Jacob was and this store would be awesome. Thank you again Jacob for everything!

Frequently Asked Questions About Staples

What products and services does Staples in Springfield, MO offer?

Staples offers printing, shipping, technology, travel, and recycling services, along with office supplies, computers, furniture, and other products essential for working and learning.

Where is the Staples store located in Springfield, MO?

The Staples store is located at 2135 E. Independence Ave., Springfield, MO 65804.

Brand Certified Facts from Staples

This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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