With a focus on the community of small businesses and consumers, Staples in Springfield, MO provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
While many customers praised the helpfulness and friendliness of staff, there were significant complaints about rude or unhelpful employees, particularly during busy times.
Amazon Returns
The store is frequently criticized for long wait times and inadequate staffing for Amazon returns, leading to frustrating experiences for customers.
Printing Services
Customers reported mixed experiences with printing services, with some praising the quality and assistance received, while others faced issues with equipment and service delays.
Store Management
There are concerns about management's handling of staffing and customer service issues, particularly regarding the Amazon return process and employee behavior.
Cleanliness
Several reviews mentioned unsatisfactory cleanliness in the store, particularly in the restrooms.
MM
Mahon Mom
Feb 17, 2026
5.0
Carol and Jeremy were wonderful in my tablet purchase today. I highly recommend Staples and this location in Springfield. Thanks!
AY
Anna Y
Feb 15, 2026
5.0
Very satisfied with quick order pick up, less than 24hrs. Thanks!
MS
Matthew Stallcup
Feb 3, 2026
5.0
All Good!!!!
RP
Rachel Penn
Feb 2, 2026
5.0
They were very friendly and helpful with my order for business cards.
LM
Lori Mckenzie
Jan 17, 2026
5.0
Updating my review because even though I did have a couple bad experiences with employees here over the same topic, the manager Jacob was wonderful and made it right. He took care of the issue as soon as I addressed it and made it right. I wish the employees would be as kind and as courteous and helpful as Jacob was and this store would be awesome. Thank you again Jacob for everything!
What products and services does Staples in Springfield, MO offer?
Staples offers printing, shipping, technology, travel, and recycling services, along with office supplies, computers, furniture, and other products essential for working and learning.
Where is the Staples store located in Springfield, MO?
The Staples store is located at 2135 E. Independence Ave., Springfield, MO 65804.
What are the operating hours for Staples in Springfield, MO?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What pickup and delivery options are available at Staples Springfield?
Which payment methods does Staples Springfield accept?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What brands can I find at Staples in Springfield, MO?
Staples carries brands including Amazon, Avery, BIC, Dell, HP, Microsoft, Logitech, Apple, 3M, Canon, and many others.
Are there any nearby dining options near Staples at 2135 E. Independence Ave.?
Yes, nearby dining options include Wendy's, McDonald's, Freddy's Frozen Custard & Steakburgers, IHOP, Schlotzsky's, Outback Steakhouse, and Fazoli's, which you can visit before or after shopping at Staples.
What nearby services can assist with shipping and delivery around Staples Springfield?
Nearby shipping services include UPS Alliance Shipping Partner and UPS Access Point location, useful for customers needing courier or vehicle shipping services near Staples.
Are there any nearby stores for home goods or fashion near the Staples store?
Yes, A&T Studios is a nearby home goods store, and nearby fashion-related stores include Classic Variable (jewelry and fashion accessories), David's Bridal Springfield MO, and Alterations by David's Bridal.
Does Staples offer technology support and what related services are available?
Staples provides tech services including printing, computing, and IT support, with products such as laptops, tablets, printers, and accessories from leading brands, plus recycling of electronics and ink cartridges.
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