Certified by Bass Pro Shops Base Camp • Feb 22, 2026
Reviews
4.2
427 reviews
5 stars
272
4 stars
66
3 stars
26
2 stars
12
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, including unhelpful staff and lack of follow-up on complaints.
Store Experience
Positive feedback highlighted the store's cleanliness, impressive displays, and family-friendly atmosphere, making it a popular destination.
Product Issues
Several reviews mentioned dissatisfaction with product quality and warranty service, particularly regarding firearms and fishing equipment.
Delivery Challenges
Truck drivers expressed frustration with the delivery process, citing long wait times and lack of amenities.
AK
Ashley Klover
Feb 17, 2026
5.0
Much larger than I expected! The kitchen manager gave us a small tour, which was very helpful. Everyone was so friendly and the gym was extremely well kept.
LM
LOKI - GOD OF MISCHIEF
Dec 5, 2025
1.0
Loki’s Mom - I took Loki to see Santa to get his picture on Wed. 12/3/25 and it was a terrible experience. The photographer was not nice, rushing us however, the worse part was SANTA DID NOT WEAR HIS HAT. He had greasy looking hair and also not the best attitude. I bought the pictures however every time I think about it I am angry at myself for doing so. Should you want a picture of SANTA I would be more than happy to send it.
MB
M B
Oct 11, 2025
1.0
Another Company that stupid website decides where you are by purchase history. Another Company that feels you purchase from same store all the. So when i get tired of trying i buy from the smaller Co.
DW
David Webster
Oct 5, 2025
5.0
Very neat store. There are a couple places to either grab a snack and coffee, or actual food, which we didn't take part in. Overall great selection of merchandise, snacks, and gear. We didn't do the World of Wonders as the price seemed a bit rich, but there was a ton of other things to look at. The staff was pleasant and helpful. Nice stop along the way.
JR
Joe Ryan
Sep 20, 2025
1.0
Cabelas used to care about their customers, Bass Pro apparently does not. Being spoke over by someone at a corporate level after the careless disregard by staff at the sales location seriously makes me wish there were more small mom and pop sporting good stores around. My order goes somewhere 3 hours round trip instead of my home store and their solution is cancel the order... the other store has refused to answer the phone or contact me for 3 days now. Guess it's time to stop spending so much money with "Bass Pro" I would suggest you do the same. Support the local shops that don't look at you as part of an earnings report in their portfolio . Its going to cost me over $70 in fuel to go get my order. They argued the price of gas telling me ohhh it cannot cost that much. 160 mile round trip through Detroit and miles of construction! Oh we can give you a $20 gift card to use after you drive your day away, as if im going to want to spend more money with a company that put more effort into excuses than getting my order to the right store. Absolutely mind blowing. The level of disgust in my gut right now is immeasurable!
Frequently Asked Questions About Bass Pro Shops Base Camp
What are the regular business hours for Bass Pro Shops Base Camp in Springfield?
Bass Pro Shops Base Camp is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
Where is Bass Pro Shops Base Camp located?
Bass Pro Shops Base Camp is located at 2500 E Kearney St, Springfield, MO 65803, USA.
Does Bass Pro Shops Base Camp have wheelchair accessible facilities?
Yes, the store has wheelchair accessible entrances and parking available.
How can I contact Bass Pro Shops Base Camp by phone?
You can reach Bass Pro Shops Base Camp at +1 417-873-5000.
Is there an online store or website where I can shop for Bass Pro Shops products?
Yes, you can shop online at http://www.basspro.com/ and enjoy free shipping on orders over $50.
What types of products and services does Bass Pro Shops Base Camp offer?
Bass Pro Shops Base Camp offers sporting goods, bar & grill dining, retail shopping, and also serves as a corporate office.
Are there any boat dealers near Bass Pro Shops Base Camp?
Yes, nearby boat dealers include Regency, Triton Boats, Tracker Boats, and TAHOE Sport Boats, offering a range of boat sales and service options.
What nearby places can I visit for a meal or coffee before or after shopping at Bass Pro Shops Base Camp?
You can visit Clearwater Cafe, a nearby coffee shop and restaurant, for food and drinks near Bass Pro Shops Base Camp.
Are there any fitness or gym facilities close to Bass Pro Shops Base Camp?
Yes, Bass Pro Gym is located nearby offering gym and sports fitness instruction for those interested in staying active.
How can nearby storage or moving facilities assist customers visiting Bass Pro Shops Base Camp?
Nearby storage and moving facilities like Trading Spaces Moving & Storage, Finkbiner Transfer & Storage, and Union Transfer & Storage can help customers with storage or moving needs in the Springfield area.
Brand Certified Facts from Bass Pro Shops Base Camp
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Certified February 22, 2026Yext Knowledge Graph
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