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Bass Pro Shops Base Camp

4.2
(427 reviews)

Business Details

2500 E Kearney St, Springfield, MO
65803, United States
(417) 873-5000
http://www.basspro.com/

About

Corporate Office

Details

  • Wheelchair accessible entranceAvailable

Location

Bass Pro Shops Base Camp
2500 E Kearney St, Springfield, MO
65803, United States

Hours

Reviews

4.2
427 reviews
5 stars
272
4 stars
66
3 stars
26
2 stars
12
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with customer service, including unhelpful staff and lack of follow-up on complaints.

Store Experience

Positive feedback highlighted the store's cleanliness, impressive displays, and family-friendly atmosphere, making it a popular destination.

Product Issues

Several reviews mentioned dissatisfaction with product quality and warranty service, particularly regarding firearms and fishing equipment.

Delivery Challenges

Truck drivers expressed frustration with the delivery process, citing long wait times and lack of amenities.
  • AK
    Ashley Klover
    Feb 17, 2026
    5.0
    Much larger than I expected! The kitchen manager gave us a small tour, which was very helpful. Everyone was so friendly and the gym was extremely well kept.
  • LM
    LOKI - GOD OF MISCHIEF
    Dec 5, 2025
    1.0
    Loki’s Mom - I took Loki to see Santa to get his picture on Wed. 12/3/25 and it was a terrible experience. The photographer was not nice, rushing us however, the worse part was SANTA DID NOT WEAR HIS HAT. He had greasy looking hair and also not the best attitude. I bought the pictures however every time I think about it I am angry at myself for doing so. Should you want a picture of SANTA I would be more than happy to send it.
  • MB
    M B
    Oct 11, 2025
    1.0
    Another Company that stupid website decides where you are by purchase history. Another Company that feels you purchase from same store all the. So when i get tired of trying i buy from the smaller Co.
  • DW
    David Webster
    Oct 5, 2025
    5.0
    Very neat store. There are a couple places to either grab a snack and coffee, or actual food, which we didn't take part in. Overall great selection of merchandise, snacks, and gear. We didn't do the World of Wonders as the price seemed a bit rich, but there was a ton of other things to look at. The staff was pleasant and helpful. Nice stop along the way.
  • JR
    Joe Ryan
    Sep 20, 2025
    1.0
    Cabelas used to care about their customers, Bass Pro apparently does not. Being spoke over by someone at a corporate level after the careless disregard by staff at the sales location seriously makes me wish there were more small mom and pop sporting good stores around. My order goes somewhere 3 hours round trip instead of my home store and their solution is cancel the order... the other store has refused to answer the phone or contact me for 3 days now. Guess it's time to stop spending so much money with "Bass Pro" I would suggest you do the same. Support the local shops that don't look at you as part of an earnings report in their portfolio . Its going to cost me over $70 in fuel to go get my order. They argued the price of gas telling me ohhh it cannot cost that much. 160 mile round trip through Detroit and miles of construction! Oh we can give you a $20 gift card to use after you drive your day away, as if im going to want to spend more money with a company that put more effort into excuses than getting my order to the right store. Absolutely mind blowing. The level of disgust in my gut right now is immeasurable!

Frequently Asked Questions About Bass Pro Shops Base Camp

What are the regular business hours for Bass Pro Shops Base Camp in Springfield?

Bass Pro Shops Base Camp is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.

Where is Bass Pro Shops Base Camp located?

Bass Pro Shops Base Camp is located at 2500 E Kearney St, Springfield, MO 65803, USA.

Brand Certified Facts from Bass Pro Shops Base Camp

Bass Pro Shops Base Camp partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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