United States Postal Service

2.2
212 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7055 Mexico Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7055 Mexico Rd, Saint Peters, MO
63376, United States

Hours

Reviews

2.2
212 reviews
5 stars
45
4 stars
15
3 stars
7
2 stars
12
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from a specific employee named Heather, leading to a negative perception of service.

Staff Competence

Several reviews highlighted issues with staff knowledge and efficiency, particularly regarding passport applications and package handling.

Delivery Issues

Numerous complaints were made about delayed or lost mail and packages, with customers expressing frustration over the lack of accountability and resolution.

Operational Hours

Customers noted inconsistencies with posted hours, including early closures, which caused inconvenience for those trying to access services.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and efficiency, indicating that experiences can vary.
  • EJ
    Emily Jansen
    4 days ago
    5.0
    Walked right in for my passport appointment and was taken care of promptly. The staff very friendly and the whole experience was smooth.
  • KD
    K D
    Jan 5, 2026
    1.0
    Terrible customer service! Stood in line for 15 mins. and was told at the counter I’d have to leave the line to fill out an address form and get back in line and that “I wasn’t ready” with a smug laugh. I wish I could give this location 0 stars!! Will never go here again. To UPS and FedEx I go where I get treated way better and the packages actually arrive!
  • DS
    Diana Smile
    Jan 5, 2026
    5.0
    I always have a great experience at this post office. The employees are consistently kind, welcoming, and helpful. They take their time, answer questions, and make the process easy. It’s refreshing to be treated so nicely every visit. Thank you Heather, Alex, Tiffany ,Jamie,Lisa this branch is awesome !
  • FL
    frank lucas
    Jan 4, 2026
    1.0
    The PO Boxes are only accessible when the mail counter is open!!!!!!!! Not Convenient at all. Why? Never see homeless people or vandalism there, what is their reasoning?
  • KM
    Kay McBee
    Dec 30, 2025
    5.0
    The St Peter’s Post office is exceptional. Susie in the office helped tremendously and our mail person (Tracy) is on top of things. A job well done!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.