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Brand Certified

United States Postal Service

1.8
(279 reviews)

Business Details

1720 Market St, Saint Louis, MO
63155, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1720 Market St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1720 Market St, Saint Louis, MO
63155, United States

Hours

Reviews

1.8
279 reviews
5 stars
45
4 stars
9
3 stars
6
2 stars
5
1 star
214

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and misrouting of packages, often resulting in packages being stuck at the St. Louis distribution center for extended periods.

Customer Service

Feedback indicates a lack of professionalism and helpfulness from staff, with many customers expressing frustration over rude interactions and unresponsive service.

Operational Inefficiency

Many reviews highlight systemic inefficiencies at the St. Louis facility, including packages being sent to incorrect locations and a general inability to process shipments in a timely manner.

Frustration with Management

Customers expressed dissatisfaction with the management of USPS, suggesting that ongoing issues are not being addressed despite complaints and audits.
  • KK
    Kelvin
    5 days ago
    1.0
    Do not go here for anything, they are absolutely the most worthless shipping location I have ever dealt with
  • JS
    Jonathan Sohn
    Feb 23, 2026
    1.0
    If you want your package to take a trip around the world before getting to you, this is the place. Youre better off walking your package to its destination. ITS FASTER AND SAFER!!! Horrible, horrible, horrible. 10/10 DO NOT RECOMMEND
  • NJ
    Nathan Jaycox
    Feb 20, 2026
    1.0
    The people would get their mail so much faster, if it didn't have to come through this toilet! This hub is consistently losing mail, packages getting stolen, and a painfully slow process for every package being processed through here. I can only imagine what kind of negative energy oozes from this place.
  • MM
    MR ME
    Feb 13, 2026
    1.0
    The worst post office in the history of post offices packages get stuck there or missent all the time it's ridiculous close it down or bypass it if there can't be a good reliable staff there horrible post office
  • KF
    Kayden Flowers
    Feb 7, 2026
    1.0
    so i've had a package sitting there since jan 31st was supposed to be delivered feb 2nd it's now feb 7th and it's still bouncing in between this and the distribution center. obviously people here either don't do their job correct at all or just don't care. probably the worst place to get your packages sent

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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