Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1720 Market St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
266 reviews
5 stars
45
4 stars
9
3 stars
6
2 stars
5
1 star
201
What are people saying?
AI-generated from recent customer reviews
Delivery Delays
Numerous customers reported significant delays in package deliveries, often experiencing packages stuck at the St. Louis distribution center for days or even weeks.
Incompetence
Many reviews highlighted a lack of efficiency and organization at the St. Louis facility, with packages frequently misrouted or lost.
Customer Service
Feedback indicated poor customer service experiences, with rude staff and unresponsive communication channels contributing to customer frustration.
Impact on Businesses
Small business owners expressed concern over the delays affecting their operations, leading to negative customer feedback and financial losses.
Overall Dissatisfaction
The majority of reviews reflected a deep dissatisfaction with the USPS service at this location, with many customers vowing to avoid using USPS in the future.
- AMAlexander MayfieldNov 10, 20251.0Today I arrived 10 minutes to close to unfortunately watch one of the workers lock the doors in my face. Soon after I arrived another car arrived. I’m wondering if the post office could update their hours or stay open the full time. I have video photos and time stamps of my arrival. This is lazy, rude, inconsiderate and extremely unprofessional. Not to mention beyond inconvenient for myself and the other customers. I have to assume to two workers are either overworked or just plain lazy. Either way, they must have extremely secure jobs to behave this way. I promise I’ll be in there one day hearing them complain about their wages when they literally turns money away today. Insane.
- CRCheryl RichersonNov 10, 20251.0I would give the a zero if I could! I live in a rural area in St. Charles County. Every time my packages are routed through St. Louis they get delayed & then lost. But if routed through KC, they process through Washington Mo and they arrive on time or early. And KC 3+ hours away, St. Louis 1 hour away!!!
- MVMarissa ViehmannNov 10, 20251.0I’m still waiting for a package it keeps adding on days!
- JAJack AguirreNov 8, 20251.0Lost my package been waiting on it made a claim and no package keeps scanning it saying it at the sorting center . And never a straight answer of where is my package ..
- DNDerek NorvellNov 1, 20251.0Absolute incompetence from top to bottom. Tracked my package going back and forth between package sorting and distribution twice . I remember when being an employee with usps meant something and was respected …. Now it’s complete garbage filled with people who can’t do their job or give you attitude because they hate their job . I never use USPS and always try to get sender to send through UPS .
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1720 Market St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at this location?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this location?
Yes, you can search and reserve available PO Boxes online through the USPS website and complete setup in person.
When can I access my PO Box at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check with this Post Office for specific access times.
Are there nearby restaurants I can visit before or after my Post Office visit?
Yes, nearby options include T's Snack Shack, Jess Fruits, Sbarro, A&W Restaurant, All Star Diner, Houlihan's, Landry's Seafood House, Route 66 Brewery and Restaurant, and Starbucks.
What nearby landmarks can I explore around the Post Office at 1720 Market St?
You can visit St. Louis Union Station, the Whispering Arch within Union Station, Milles Fountain, Memorial Plaza, and the St. Louis Union Station Model Railroad Museum.
Are there any nearby places for coffee or snacks near the Post Office?
Yes, nearby coffee and snack spots include Starbucks, Candy Station, T's Snack Shack, All Star Diner, and Jess Fruits.
Is there a nearby credit union for financial services close to the Post Office?
Yes, Neighbors Credit Union is nearby for your banking and credit needs.