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United States Postal Service

2.2
(192 reviews)

Business Details

2318 Woodson Rd, Saint Louis, MO
63114, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2318 Woodson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2318 Woodson Rd, Saint Louis, MO
63114, United States

Hours

Reviews

2.2
192 reviews
5 stars
50
4 stars
5
3 stars
1
2 stars
6
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with complaints about employees being dismissive and unprofessional.

Delivery Issues

Numerous reviews highlighted problems with mail delivery, including packages marked as delivered but not received, and frequent delays.

Facility Maintenance

Customers noted poor maintenance of the post office property, including unkempt landscaping and inadequate lighting.

Mixed Experiences

While some customers had positive interactions and quick service, these were overshadowed by the majority of negative feedback regarding service quality.
  • LS
    Lisa Saffell
    Feb 10, 2026
    1.0
    The absolute worst post office! My mail frequently ends up in neighbors mailboxes. Some days they skip me completely even though informed delivery has mail coming to me. Today I get a message they attempted delivery of package but my porch or driveway was not accessible. When I check my ring for the entire day there was nothing blocking my porch or my driveway and no one from the USPS even attempted to make a delivery.
  • RG
    Rachel Goddess
    Dec 18, 2025
    2.0
    I went to the post office on Warson and Palmer Road in Overland and I was disappointed in the worker did not have on a post office uniform/name badge and also I could see (part)their undergarments There was only the one person working and there was four people in line. I went at night time and I definitely can say they need to upgrade their lighting because it was very dark, barely could see the walk way.
  • SD
    Susie Davis
    Dec 10, 2025
    1.0
    Every package I have had come through this post office has been delayed with no reason. When we pay shipping upwards of 10 bucks AND the postal service is raising prices you would think people could do their job.. I am currently waiting on 3 packages (from different merchants) that have all been “delayed” and I don’t think they know where my stuff is. what’s going on here? So disappointed, nothing like making the holidays even more stressful.
  • NB
    N B
    Dec 4, 2025
    1.0
    Tried to drop a package off before work. Walked in around 8 minutes after opening to see 4 people waiting and no one at the counter, looked as if they had been standing there since opening at 9 and staff couldn't even manage to get all the lights on. Could hear employees talking in back, couldn't tell if it was business or play- either way, they weren't getting the job done. I had to leave or risk being late for work and wasn't able to drop package off- ABSOLUTE JOKE of a post office.
  • PF
    Phillip Flake
    Oct 27, 2025
    1.0
    Horrible mail carriers. I go over a week sometimes without getting mail. I have USPS Informed Delivery that tells me when I have mail coming. I will get a notification that I have something coming today and may not see it for a week or more. Lazy carriers!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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