United States Postal Service

2.2
187 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2318 Woodson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2318 Woodson Rd, Saint Louis, MO
63114, United States

Hours

Reviews

2.2
187 reviews
5 stars
50
4 stars
5
3 stars
1
2 stars
5
1 star
126

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant problems with mail delivery, including packages marked as delivered but not received, delayed mail, and misdelivered items.

Customer Service

Feedback on customer service was mixed; while some praised the friendliness of staff, many others described employees as rude, unhelpful, and dismissive.

Facility Maintenance

Several reviews highlighted poor maintenance of the post office property, including overgrown landscaping and general disrepair.

Appointment Management

Customers expressed frustration with the handling of appointments, particularly for passport services, citing lack of communication and unprepared staff.

Inconsistency

There were frequent mentions of inconsistency in service quality, with some customers having positive experiences while others faced repeated issues.
  • DG
    Denise Goings
    Oct 27, 2025
    5.0
    Great
  • PF
    Phillip Flake
    Oct 27, 2025
    1.0
    Horrible mail carriers. I go over a week sometimes without getting mail. I have USPS Informed Delivery that tells me when I have mail coming. I will get a notification that I have something coming today and may not see it for a week or more. Lazy carriers!
  • CW
    Charlotte Watson
    Oct 17, 2025
    5.0
    I am surprised by all the negative reviews. I frequent this post office and usually can get in and out quickly. The staff has always been super helpful. I live in this area and definitely don't want the negative reviews to overshadow the good job the workers are doing at this location.
  • KR
    Katie Raterman
    Oct 3, 2025
    5.0
    Quick and friendly
  • RK
    Ryan Kelley
    Aug 1, 2025
    5.0
    Great service. The snack selection is a little underwhelming, but quick and polite service made up for that.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.