Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2318 Woodson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
190 reviews
5 stars
50
4 stars
5
3 stars1
2 stars
6
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences of being ignored or treated poorly.
Delivery Issues
Frequent complaints about delayed, misplaced, or incorrectly delivered mail and packages.
Facility Maintenance
The post office's physical appearance and maintenance were criticized, with reports of unkempt landscaping and poor lighting.
Mixed Experiences
While some customers had positive interactions and quick service, these were overshadowed by numerous negative reviews highlighting systemic issues.
- RGRachel GoddessDec 18, 20252.0I went to the post office on Warson and Palmer Road in Overland and I was disappointed in the worker did not have on a post office uniform/name badge and also I could see (part)their undergarments There was only the one person working and there was four people in line. I went at night time and I definitely can say they need to upgrade their lighting because it was very dark, barely could see the walk way.
- SDSusie DavisDec 10, 20251.0Every package I have had come through this post office has been delayed with no reason. When we pay shipping upwards of 10 bucks AND the postal service is raising prices you would think people could do their job.. I am currently waiting on 3 packages (from different merchants) that have all been “delayed” and I don’t think they know where my stuff is. what’s going on here? So disappointed, nothing like making the holidays even more stressful.
- NBN BDec 4, 20251.0Tried to drop a package off before work. Walked in around 8 minutes after opening to see 4 people waiting and no one at the counter, looked as if they had been standing there since opening at 9 and staff couldn't even manage to get all the lights on. Could hear employees talking in back, couldn't tell if it was business or play- either way, they weren't getting the job done. I had to leave or risk being late for work and wasn't able to drop package off- ABSOLUTE JOKE of a post office.
- PFPhillip FlakeOct 27, 20251.0Horrible mail carriers. I go over a week sometimes without getting mail. I have USPS Informed Delivery that tells me when I have mail coming. I will get a notification that I have something coming today and may not see it for a week or more. Lazy carriers!
- CWCharlotte WatsonOct 17, 20255.0I am surprised by all the negative reviews. I frequent this post office and usually can get in and out quickly. The staff has always been super helpful. I live in this area and definitely don't want the negative reviews to overshadow the good job the workers are doing at this location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2318 Woodson Rd?
You can send mail, ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State. Most also provide passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment using the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 2318 Woodson Rd?
Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:30 PM, and closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search for availability and reserve a PO Box online at the USPS website or apply in person with two valid IDs and a completed application.
Are the PO Boxes accessible after regular lobby hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but check with this Post Office for its specific access hours.
What nearby dining options can I visit before or after my trip to the Post Office?
Nearby you have several restaurants like Kitchen 95, Chef Ma's Chinese Gourmet Restaurant, El Comal bakery, and OCP Pizza & Subs for a variety of meal options.
Are there any convenient services near the Post Office for additional errands?
Yes, Walgreens pharmacy and convenience store, Western Union money transfer services, and LibertyX Bitcoin ATM are nearby for your convenience.
What transit or postal points can help me navigate the area around the Post Office?
Nearby USPS Collection Point and other nearby United States Postal Service locations can assist with mailing and parcel needs close by.
Does this Post Office location offer passport photo services and what is the cost?
Yes, passport photo services are available by appointment at this location with a current fee of $15.