Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7217 Watson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
128 reviews
5 stars
36
4 stars
7
3 stars
6
2 stars
4
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members were praised for their friendliness and helpfulness, others were reported as rude and unprofessional, leading to a mixed experience for customers.
Delivery Issues
Numerous complaints about lost packages, delayed mail, and inconsistent delivery schedules were noted, indicating significant reliability problems.
Staffing Problems
Customers frequently mentioned long wait times due to understaffing, with only one clerk available during busy hours, exacerbating service delays.
Passport Services
The passport application process received mixed reviews, with some customers appreciating the assistance they received, while others reported unhelpful or rude staff.
Facility Conditions
The post office was described as clean and well-maintained, but issues with self-service kiosks and operational hours were highlighted as areas needing improvement.
- THToni HoeltingNov 12, 20251.0McKenzie Point has had a horrible reputation for decades. The clerks are notorious for being rude. The carriers are decent. unfortunately my mail comes out of this office. I would suggest to call and complain to the St Louis Post Master. The person in charge here is just the manager and he has to answer to the Post Master General in St Louis. Even one star is too much
- DYDee YoungNov 9, 20255.0I must post how pleased I am with this location. I’ve tried several others and had such poor experiences with the workers. Every time the staff here have been polite, personable, and take their time to help resolve an issue or further investigate something. They are observed to be patient and never rude!! They do their job without attitude and with competence. I will only come here. I appreciate them and hopefully they see this.
- JBJames BrandtOct 14, 20255.0Staff was very nice
- WHWebCreationGuys HelpJul 21, 20251.0There needs to be a Case opened against this location, I know 3 people who drop off packages here and ALL of them are missing packages each week! SO THERE IS A THEFT RING GOING ON HERE! Numerous online sellers have told me the same thing! I’m reporting this to the post office and Missouri General Attorneys Office! Horrible you can’t get this straightened out! I see mail trucks pulling up to personal car owners and brining them corrugated plastic mailers into their cars and jump back in the truck. If that isn’t a sure violation of work conduct then I don’t know what it! Probably hunting down anything that looks like an IPhone or Tablet or Rolex. Sad I’m having no to switch to UPS after shipping with you guys for 42 years.
- SRStephanie RosebroughSep 11, 20165.0Had very friendly, prompt service here. Beats Affton post office any day.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Saint Louis?
The United States Postal Service is located at 7217 Watson Rd, Saint Louis, MO 63119.
What are the operating hours of this USPS location?
The USPS at 7217 Watson Rd is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. You must complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices offering passport services require scheduling an appointment through the online scheduler; limited walk-in passport hours are available at select locations.
Does this USPS location provide passport photo services?
Yes, but you need to make an appointment using the online scheduler for first-time passport and photo services.
Are PO Boxes available at this Post Office and can I get one online?
Yes, you can search for and reserve PO Boxes online securely. Instructions will be provided to complete your setup in person at this location.
How can customers access their PO Boxes after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with the local Post Office for specific lobby hours.
Which nearby places can help me find or access postal services around 7217 Watson Rd?
Nearby postal service places include the US Post Office, United States Postal Service shipping center, Mackenzie Point Post Office, and USPS Collection Point, which can be useful if you need alternative mailing or shipping locations.
What nearby facilities can I visit around the USPS location for financial and mailing needs?
Nearby you can find Regions Bank for banking, Western Union for money transfers, and Dierbergs Markets which includes a pharmacy and grocery store useful for errands during your visit.
Are there nearby places for food or personal care if I plan to visit the USPS at 7217 Watson Rd?
Yes, close by are Taco Bell for fast food, Great Clips and Fantastic Sams Hair Salons for hair care, Mimi Nails for nail salon services, and Dollar Tree for discount shopping and crafts.