Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7217 Watson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
130 reviews
5 stars
37
4 stars
7
3 stars
6
2 stars
4
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; some customers report friendly and helpful service, while others describe rudeness and unprofessional behavior.
Delivery Issues
Numerous complaints about lost packages, delayed mail, and inconsistent delivery times, with some customers experiencing mail not being delivered for days.
Facility Operations
Customers express frustration with long wait times, understaffing, and issues with self-service kiosks, leading to poor overall efficiency.
Positive Experiences
Despite negative feedback, some customers highlight positive interactions with specific staff members who provided exceptional service.
ML
Mary The Car Sales Lady
1 day ago
1.0
I'm so disappointed in this establishment! I was expecting a package on Feb 21st. I received a notification that it would arrive as expected then another notification stating that it was ready for pickup on Feb 27th! So my son and myself went to pick it up to be told by the supervisor that it wasnt there. He apologized and promised to flag the package and next day Air it to my son's address so that i could keep my hair appointment. I needed my package to accommodate my hair appointment! I called as I was told by the supervisor a older black gentleman, very professional and nice. So I'm currently on hold showing 42 minutes while I continously hear someone pickup and press hold real quick. I'm so disappointed!
AM
Annette Morrow
Dec 13, 2025
5.0
Great post office!
TH
Toni Hoelting
Nov 12, 2025
1.0
McKenzie Point has had a horrible reputation for decades. The clerks are notorious for being rude. The carriers are decent. unfortunately my mail comes out of this office. I would suggest to call and complain to the St Louis Post Master. The person in charge here is just the manager and he has to answer to the Post Master General in St Louis. Even one star is too much
DY
Dee Young
Nov 9, 2025
5.0
I must post how pleased I am with this location. I’ve tried several others and had such poor experiences with the workers. Every time the staff here have been polite, personable, and take their time to help resolve an issue or further investigate something. They are observed to be patient and never rude!! They do their job without attitude and with competence. I will only come here. I appreciate them and hopefully they see this.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
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