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United States Postal Service

2.4
(130 reviews)

Business Details

7217 Watson Rd, Saint Louis, MO
63119, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7217 Watson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7217 Watson Rd, Saint Louis, MO
63119, United States

Hours

Reviews

2.4
130 reviews
5 stars
37
4 stars
7
3 stars
6
2 stars
4
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers report friendly and helpful service, while others describe rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about lost packages, delayed mail, and inconsistent delivery times, with some customers experiencing mail not being delivered for days.

Facility Operations

Customers express frustration with long wait times, understaffing, and issues with self-service kiosks, leading to poor overall efficiency.

Positive Experiences

Despite negative feedback, some customers highlight positive interactions with specific staff members who provided exceptional service.
  • ML
    Mary The Car Sales Lady
    1 day ago
    1.0
    I'm so disappointed in this establishment! I was expecting a package on Feb 21st. I received a notification that it would arrive as expected then another notification stating that it was ready for pickup on Feb 27th! So my son and myself went to pick it up to be told by the supervisor that it wasnt there. He apologized and promised to flag the package and next day Air it to my son's address so that i could keep my hair appointment. I needed my package to accommodate my hair appointment! I called as I was told by the supervisor a older black gentleman, very professional and nice. So I'm currently on hold showing 42 minutes while I continously hear someone pickup and press hold real quick. I'm so disappointed!
  • AM
    Annette Morrow
    Dec 13, 2025
    5.0
    Great post office!
  • TH
    Toni Hoelting
    Nov 12, 2025
    1.0
    McKenzie Point has had a horrible reputation for decades. The clerks are notorious for being rude. The carriers are decent. unfortunately my mail comes out of this office. I would suggest to call and complain to the St Louis Post Master. The person in charge here is just the manager and he has to answer to the Post Master General in St Louis. Even one star is too much
  • DY
    Dee Young
    Nov 9, 2025
    5.0
    I must post how pleased I am with this location. I’ve tried several others and had such poor experiences with the workers. Every time the staff here have been polite, personable, and take their time to help resolve an issue or further investigate something. They are observed to be patient and never rude!! They do their job without attitude and with competence. I will only come here. I appreciate them and hopefully they see this.
  • JB
    James Brandt
    Oct 14, 2025
    5.0
    Staff was very nice

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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