Brand Certified
United States Postal Service
2.1(121 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
9621 Olive Blvd, Saint Louis, MO
63132, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9621 Olive Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
121 reviews
5 stars
27
4 stars
4
3 stars
5
2 stars
5
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight rude and unhelpful staff, with many customers expressing frustration over poor attitudes and lack of assistance.
Delivery Issues
Frequent complaints about lost or misdelivered packages, with customers reporting ongoing problems with mail not reaching its intended destination.
Long Wait Times
Customers consistently mention long lines and inadequate staffing, leading to extended wait times for service.
Inconsistent Hours
Several reviews note that the post office often opens late or closes early, causing inconvenience for customers.
Mixed Experiences
While many reviews are negative, a few customers report positive interactions with specific staff members, indicating some variability in service quality.
- RBR BJan 29, 20261.0Every time I mail something at this post office, first my 2024 taxes then some really important insurance papers, and once again those insurance papers. They have not made it to the planed destination yet. This post office needs to be closed or hire some responsible people 🙄
- JJJohn JohnsonJan 13, 20261.0EXTREMELY FRUSTRATED AND FED UP WITH LETTER CARRIERS NOT DELIVERING ALL OF MY PACKAGES AND THEN LYING ABOUT BEING ABLE TO DELIVER. I HAD FOUR PACKAGES SCHEDULED FOR DELIVERY TODAY. WHEN MAIL RAN YOUR CARRIER ONLY LEFT ONE ITEM. I TRACKED HER DOWN IN THE NEIGHBORHOOD AND SHE STATED SHE WAS SORRY AND HAD ONE MORE PACKAGE. I GO ONLINE AND SEE THAT I HAVE TWO MORE PACKAGES THAT WERE TO BE DELIVERED TODAY. THESE PACKAGES WERE NOT GIVEN TO ME WHEN I TRACKED DOWN THE LETTER CARRIER EARLIER. I VISITED THE LOCAL BRANCH AND SPOKE WITH A SHERRY OR SHERYL (I BELIEVE) WHO SAID YOU GUYS WERE UNDERSTAFFED AND THAT IT COULD POSSIBLY COME LATER IN THE DAY. I CHECK ONLINE LATER AND YOUR LETTER CARRIER LIED AND SAID FOR ONE PACKAGE THERE WAS NO ACCESS TO MY YARD THE OTHER ONE SAID ANIMAL INTERFERENCE. THESE ARE BOTH UNTRUE AS THERE IS NO FENCE OR OBSTRUCTIONS AND I WORK FROM HOME SO THERE WERE NO ANIMALS OUTSIDE NOR WAS THERE EVEN AN ATTEMPT TO DELIVER. THIS HAPPENS A LOT AND I AM FED UP. I WANT ALL OF MY PACKAGES ON THE DAYS THEY ARE SCHEDULED TO BE DELIVERED. I AM SURE ALLNOF MY PACKAGES WERE ON THE TRUCK WHEN I TRACKED DOWN THE LETTER CARRIER. THE PROBLEM IS THEY ARE NOT EXERCISING DUE DILIGENCE AND CARE UPON DELIVERY. MAYBE IF THEY WERE NOT ALWAYS ON THEIR PHONES OR BLASTING MUSIC IN THEIR HEADPHONES THEY COULD FOCUS ON THEIR JOB. AGAIN, THIS IS NOT THE FIRST TIME I HAVE HAD THIS ISSUE. A FEW MONTHS AGO YOU GUYS MIS-DELIVERED A PACKAGE TO THE WRONG ADDRESS AND I STILL TO THIS DAY NEVER RECEIVED MY ITEM. I WORK FROM HOME AND ORDER STUFF ALL DAY LONG SO THEIR ARE ALWAYS MULTIPLE PACKAGES ARRIVING FROM MULTIPLE CARRIERS. USPS IS THE ONLY CARRIER THAT SCREWS UP MY DELIVERIES. I HAVE CAMERAS ON MY PORCH…I NEVER LEAVE THE HOUSE…NO ONE CAME TO DELIVER ANYTHING DURING THE TIMES YOUR LETTER CARRIER CLAIMS TO HAVE ATTEMPTED DELIVERY. IF I CONTINUE HAVING ISSUES WITH DELIVERIES AND MIS DELIVERED ITEMS THAT ARE NEVER RETRIEVED, I WILL ESCALATE UP TO (AND INCLUDING) THE POST MASTER.
- LSLexi SummonsDec 27, 20251.0Rude lady that works on Saturdays was yelling and cursing at customers. There are multiple complaints about her and others that work here.
- NSNeha SutariyaDec 16, 20251.0Rude lady was there 😐
- TMTravis MorganDec 11, 20251.0This is one of the worst post offices in St. Louis. Usually 1 clerk working at the speed of smell with a resentment she's not afraid to show. It's a large post office in a busier part of town so there's always a long line. Packages go missing regularly. I've showed up 10 minutes after opening and still had to wait in a line for someone to unlock the door. It's worth it to drive and find a other one.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What types of services does the United States Postal Service at 9621 Olive Blvd offer?
This Post Office offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, you can submit first-time passport applications here and most locations also take passport photos. Be sure to complete and print your application form before your visit.
Do I need an appointment for passport services at this location?
Yes, passport services typically require an appointment scheduled through the online scheduler, although some limited walk-in hours may be available.
What are the hours of operation for the USPS at 9621 Olive Blvd?
The Post Office is open Monday through Friday from 9 AM to 6 PM, Saturday from 9 AM to 1 PM, and closed on Sundays.
Can I rent a PO Box at this Post Office and how?
Yes, you can reserve a PO Box online at USPS's website or apply in person with two valid forms of ID and a completed application.
Is the Post Office lobby open 24/7 for PO Box access?
Most USPS locations offer 24/7 PO Box lobby access, but hours may vary, so check with this local Post Office for specifics.
What is the cost of getting a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Which nearby bank can I visit alongside the USPS at 9621 Olive Blvd?
Bank of America is close by, offering financial services and ATMs that could be convenient for your banking needs when visiting the Post Office.
Are there any nearby restaurants near the USPS at 9621 Olive Blvd where I can eat before or after my visit?
Yes, nearby options include The Kickin' Crab for seafood, Domino’s Pizza for pizza, and Tai Ke Shabu Shabu for Asian cuisine.
What nearby shops can I visit for gifts or supplies around the 9621 Olive Blvd USPS?
You can visit Party City for party supplies and flowers, Share Sweet for bubble tea and bakery items, or Petco for pet supplies nearby.
Brand Certified Facts from United States Postal Service
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