Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 9621 Olive Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
116 reviews
5 stars
27
4 stars
4
3 stars
5
2 stars
5
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight consistently rude and unhelpful staff, with many customers feeling disrespected and treated as a nuisance.
Operational Issues
Frequent complaints about the post office closing early, long wait times due to insufficient staff, and packages being lost or not delivered.
Mixed Experiences
While many customers report negative experiences, a few mention helpful staff and satisfactory service, indicating inconsistency in service quality.
Facility Conditions
The post office is described as poorly maintained, with dim lighting and a lack of cleanliness contributing to a negative atmosphere.
Management Concerns
Several reviews suggest that poor management practices contribute to the overall dissatisfaction with service and operational efficiency.
- BRBrendon Reyell2 days ago1.0The worst post office I’ve ever visited. Horrible customer service and always closes early.
- AMalexis meyerNov 14, 20251.0I’ve been to this post office 3 times now and all 3 times I’ve regretted coming in. Idk if the clerks aren’t being paid enough or they’re overworked or what is going on but they’re all always in a horrible mood. All 3 people I’ve had help me have had a horrible attitude and honestly have been very hostile and just straight up rude for no reason. The second you walk in the door, you’re inconveniencing them in some way and they make sure you know that.
- JJJosh JonesOct 3, 20251.0If I could give this 0 stars, I would. Customer Care over the phone couldn’t be a worse process.
- BEBryan ElliottSep 21, 20251.0They close early and throw your packages
- MTMars TJul 31, 20251.0No stars what so ever. I came to this location 9 minutes before they closed not intentionally. I work all day from 6 am -10 pm. I filled out my priority box quickly I was at the register exactly at 5:57 pm. She wouldn’t help me. I was sending a package by priority mail to my kids as a surprise. She said they have never had priority tape if I wanted it I had to buy regular tape. Why the need to be rude. I explained to her that I was running behind getting here so late. She didn’t care and chose not to help me. She was a short stocky black older woman. I could clearly see in her face the unwillingness to help. Why??? If we see that the world is upside down why not do an act of kindness. I wasn’t asking for a hand out I just wanted to pay for a service. I will never come to this location again. She wouldn’t help me but she literally ran to the door to let me out. 🤣
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What types of services does the United States Postal Service at 9621 Olive Blvd offer?
This Post Office offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, you can submit first-time passport applications here and most locations also take passport photos. Be sure to complete and print your application form before your visit.
Do I need an appointment for passport services at this location?
Yes, passport services typically require an appointment scheduled through the online scheduler, although some limited walk-in hours may be available.
What are the hours of operation for the USPS at 9621 Olive Blvd?
The Post Office is open Monday through Friday from 9 AM to 6 PM, Saturday from 9 AM to 1 PM, and closed on Sundays.
Can I rent a PO Box at this Post Office and how?
Yes, you can reserve a PO Box online at USPS's website or apply in person with two valid forms of ID and a completed application.
Is the Post Office lobby open 24/7 for PO Box access?
Most USPS locations offer 24/7 PO Box lobby access, but hours may vary, so check with this local Post Office for specifics.
What is the cost of getting a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Which nearby bank can I visit alongside the USPS at 9621 Olive Blvd?
Bank of America is close by, offering financial services and ATMs that could be convenient for your banking needs when visiting the Post Office.
Are there any nearby restaurants near the USPS at 9621 Olive Blvd where I can eat before or after my visit?
Yes, nearby options include The Kickin' Crab for seafood, Domino’s Pizza for pizza, and Tai Ke Shabu Shabu for Asian cuisine.
What nearby shops can I visit for gifts or supplies around the 9621 Olive Blvd USPS?
You can visit Party City for party supplies and flowers, Share Sweet for bubble tea and bakery items, or Petco for pet supplies nearby.