United States Postal Service

1.9
162 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8764 Rosalie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8764 Rosalie Ave, Saint Louis, MO
63144, United States

Hours

Reviews

1.9
162 reviews
5 stars
30
4 stars
5
3 stars
4
2 stars
4
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the negative attitudes of employees.

Cleanliness

Several customers noted unsanitary conditions, including dead bugs and trash, indicating a lack of proper maintenance at the location.

Hours of Operation

Customers frequently reported that the post office was closed during posted hours, including unexpected early closures and extended lunch breaks.

Staffing Issues

Many reviews mentioned long wait times due to insufficient staffing, with only one employee available during busy periods.

Mixed Experiences

While the majority of feedback was negative, a few customers did mention positive interactions with specific employees, indicating that experiences can vary.
  • SS
    ShellyaroundtheWorld
    4 days ago
    1.0
    Extremely unfriendly, they must hate their jobs. Won’t sell me what’s advertised on the website
  • CL
    claire liu
    6 days ago
    1.0
    If there is 0 star, I will pick it. There are millions reasons why this place got such a bad review.
  • BJ
    Brittani Jones
    Oct 16, 2025
    1.0
    Poor customer service. Attendants had an attitude and were more interested in their conversation about chips and disability than helping the customers.
  • EF
    Emily Fisher
    Oct 7, 2025
    1.0
    Very rude and unhelpful employees
  • LT
    Laashyia Turner
    Sep 15, 2025
    1.0
    The people who work there attitudes are just as nasty as the place itself. There were dead bugs, trash all over the floor, windows are dirty, looks like it hasn’t been cleaned in months. Plus the ladies who worked there wasn’t pleasant at all, and not helpfully. I should’ve stopped here once I saw the 1 star reviews

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.