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United States Postal Service

1.9
(168 reviews)

Business Details

8764 Rosalie Ave, Saint Louis, MO
63144, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8764 Rosalie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8764 Rosalie Ave, Saint Louis, MO
63144, United States

Hours

Reviews

1.9
168 reviews
5 stars
30
4 stars
5
3 stars
4
2 stars
4
1 star
125

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted the staff's rudeness and unhelpfulness, with many customers describing their interactions as unpleasant and condescending.

Service Hours

Customers frequently reported inconsistent hours, with the post office often closed during posted hours and taking extended lunch breaks.

Cleanliness and Maintenance

Several reviews mentioned the poor cleanliness of the facility, including dirty floors and unsanitary conditions.

Customer Service

Overall, the customer service was criticized for being slow and unprofessional, with long wait times and inadequate assistance.
  • MH
    Max Henderson
    Feb 13, 2026
    1.0
    whatever big girl was working behind the counter was mad cus i rated my experience with her nasty attitude a zero. she could do nothing but take her sweet time walking around the back instead of helping the line of customers out the door. poor lady could hardly breathe from walking around the counter someone needs to get her a doctor.
  • FL
    Fernando Lopez
    Jan 19, 2026
    1.0
    Staff cranky. Doesn’t have the big metal machine to drop boxes off in
  • JK
    Jennette Kocher
    Jan 16, 2026
    1.0
    This branch is a complete joke! I would give zero stars if I could. The workers are extremely rude and, there is no consistency with their hours. Those front line facing workers should find new jobs in the back of the house where they don’t have to interact with people since they clearly have no business in a customer service role.
  • LT
    Lon tully
    Dec 9, 2025
    1.0
    They might as well shut this place down. Person working there is rude. Said they were out of money orders. Don’t know if that was the case or she was just too lazy to do it. As usual I have to go to Maplewood post office even though I live in Brentwood. Should have known better than to even go there. You would think as many bad reviews as they have that they would fire everyone there and start over. They would never survive in the private sector.
  • LB
    Lisa Busalaki
    Dec 9, 2025
    1.0
    The person working the counter at 9 AM on 12/09/25 Was one of the rudest postal workers I’ve ever encountered! (that’s saying a lot)! Very abrasive and Seemingly angry about having to be there. Why Do we have to tolerate this sort of behavior? If you don’t like your job in customer service then maybe work from home and Stew in your own misery alone.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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