Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8764 Rosalie Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
167 reviews
5 stars
30
4 stars
5
3 stars
4
2 stars
4
1 star
124
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted the staff's rudeness and unhelpfulness, with many customers describing their interactions as unpleasant and condescending.
Service Reliability
Customers frequently reported issues with the branch's hours, including unexpected closures and long wait times due to understaffing.
Cleanliness and Maintenance
Several reviews mentioned the poor state of cleanliness in the facility, with complaints about trash and unsanitary conditions.
Customer Service
While some customers had positive experiences with specific employees, the overall sentiment indicated a lack of professionalism and accountability among the staff.
- JPJason PDec 20, 20251.0MISERABLE STAFF
- LTLon tullyDec 9, 20251.0They might as well shut this place down. Person working there is rude. Said they were out of money orders. Don’t know if that was the case or she was just too lazy to do it. As usual I have to go to Maplewood post office even though I live in Brentwood. Should have known better than to even go there. You would think as many bad reviews as they have that they would fire everyone there and start over. They would never survive in the private sector.
- LBLisa BusalakiDec 9, 20251.0The person working the counter at 9 AM on 12/09/25 Was one of the rudest postal workers I’ve ever encountered! (that’s saying a lot)! Very abrasive and Seemingly angry about having to be there. Why Do we have to tolerate this sort of behavior? If you don’t like your job in customer service then maybe work from home and Stew in your own misery alone.
- KTKathy ThomasNov 25, 20251.0I did business at this site today at 12:15 pm. The worker there was practically hidden behind the counter. She acted as if she was doing me a favor by just being there. She weighed my package and did not even give me the option of selecting the price, she just asked for the money. When I paid her she did not say thank you. If she does not want to work just let some one else have the job. Rude and so disrespectful.
- SSShellyaroundtheWorldNov 20, 20251.0Extremely unfriendly, they must hate their jobs. Won’t sell me what’s advertised on the website
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 8764 Rosalie Ave offer?
The Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and many locations offer passport photo services as well.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment scheduled through the USPS online scheduler. Limited walk-in hours may be available.
What are the Post Office hours at 8764 Rosalie Ave?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online quickly and securely at the USPS website and complete setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for exact lobby hours.
Are there nearby places where I can eat or get coffee before or after visiting the Post Office?
Yes, nearby you can visit Starbucks for coffee and snacks, making it convenient to grab a refreshment before or after your visit.
Which nearby locations could assist if I need vehicle services when visiting the Post Office?
Tow Me St. Louis is a nearby towing service and automotive provider that can assist with vehicle issues during your visit.
Are there any nearby government or public service offices close to the United States Postal Service?
Yes, Brentwood City Hall and Brentwood Public Library are nearby, offering additional public services and resources.
How can I schedule an appointment for passport services at this Post Office?
You can schedule an appointment using the USPS online scheduler available through the provided USPS reservation website link.