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United States Postal Service

2.1
(206 reviews)

Business Details

2920 Meramec St, Saint Louis, MO
63118, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2920 Meramec St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2920 Meramec St, Saint Louis, MO
63118, United States

Hours

Reviews

2.1
206 reviews
5 stars
44
4 stars
10
3 stars
6
2 stars
11
1 star
135

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported frequent mail delivery problems, including lost, misdelivered, or delayed mail.

Customer Service

Feedback indicates a significant number of complaints regarding rude and unhelpful staff, with some customers feeling dismissed or ignored.

Inconsistent Operations

Customers noted irregular hours and unexpected closures, leading to frustration and wasted trips.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and professionalism.
  • KP
    Kellie Proha
    Feb 21, 2026
    1.0
    Mail is either lost or postman will not deliver. He takes all day to get anything delivered like sometimes he takes to like 5 pm to deliver anything. If he wants to deliver.
  • NS
    Nayely Saltos
    Feb 19, 2026
    1.0
    Es el peor servicio son groseros y no son capaces de ayudar a los clientes
  • CH
    Courtney Herzing
    Feb 6, 2026
    1.0
    This post office should probably be investigated. I receive junk mail to my business from time to time but mysteriously find that checks disappear. I have gone 2 months without receiving mail before. I generally have to go to the post office to obtain my mail because they just do not deliver it. Every time I am there to try to locate my mail, all other customers are also trying to track down their mail because theirs is not getting delivered either.
  • JJ
    Janet / Reginald Johnson
    Feb 5, 2026
    2.0
    My neighbors and I in the 4300 block of Virginia should probably be on payroll with USPS because we are consistently redelivering each other‘s mail after it has been delivered to the wrong address. This happens quite frequently not just every once in a while. It seems like Care is not being taken to deliver to the right address. I wonder how much of my mail I’m not getting that ends up at places other than just a few doors away from me. Is this the best way to provide this information or should I be complaining at the local post office which would be Merrimack Gardens?
  • JW
    Josh Waters
    Jan 28, 2026
    1.0
    This location is a joke. The staff is rude and lazy, and everything is an inconvenience to them. Mail doesn't go out on time, packages don't get delivered on time, customer service depends on how entitled the person behind the counter feels that day, and they try locking doors at 4:45 when the hours posted say 5. Fire them all and bring in some people that appreciate their good government job, that our taxes are paying them to do.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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