United States Postal Service

2.6
140 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4455 Ridgewood Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4455 Ridgewood Ave, Saint Louis, MO
63116, United States

Hours

Reviews

2.6
140 reviews
5 stars
43
4 stars
14
3 stars
5
2 stars
6
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or disrespectful.

Operational Issues

Frequent complaints about early closures and inconsistent hours, with customers often finding the post office closed before the posted time.

Mail Delivery Problems

Numerous reviews highlighted issues with mail delivery, including misdelivered packages, missing mail, and inconsistent service.

Positive Experiences

Despite the negative feedback, some customers praised friendly and helpful staff, particularly in relation to passport services.

Staffing Concerns

Several reviews noted a lack of staff during busy times, leading to long wait times and inadequate service.
  • LW
    Lisa Wright
    Oct 11, 2025
    1.0
    Why is that they close way before the time? They always leave early when i l know they're not supposed to. 3 of us was out there today and they was gone before 1:30. This is getting ridiculous!
  • TX
    Thảo Bùi Thị Xuân
    Sep 2, 2025
    5.0
    I came here to make my passport without an appointment, because I had the documents ready, the staff helped us complete the passport process. She was very friendly and nice.
  • DS
    Darica “Peanut” Swopes
    Aug 23, 2025
    1.0
    I know it ain’t the regular mail men cause they say they was not able to deliver the package .i hope they ain’t saying that because of the lil water damage around the corner ..they so lazy .they don’t even try to at all on the weekends .they fit to used that water leak for the reason .and you got to see it .all these streets they could come around to just lazy
  • SC
    Suzanne Chisum
    Jul 17, 2025
    4.0
    We still feel the need to take letters INSIDE the post office, after a number of our letters placed in the drop box were stollen last year and thief’s took the checks and forged them for large amounts of money. I was assured there is a new box that locks better, but we are weary.
  • ST
    Simple Truth
    Jun 3, 2025
    1.0
    Lazy and rude staff at the post office. Wrong address mail delivery so often it’s ridiculous.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.