Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4021 Laclede Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
177 reviews
5 stars
45
4 stars
7
3 stars
7
2 stars
9
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, with many customers feeling belittled and dismissed.
Efficiency
Customers reported long wait times and inefficient service, with some experiencing delays in package processing and mail delivery.
Mixed Experiences
While many reviews were negative, a few customers praised specific employees for their helpfulness and efficiency, indicating inconsistency in service quality.
Lost Packages
Several customers reported issues with lost or misdelivered packages, contributing to dissatisfaction with the postal service.
Accessibility Issues
Customers noted problems with the location's accessibility, including locked doors during operating hours and unresponsive staff.
- DYDee YoungOct 8, 20251.0I filed a complaint on the website for this location. I’d advise the same vs only a review to get some change made regarding unprofessional personnel. I brought in 1 package using the shipper’s box that was still taped w/ the brown packaging tape matching the box. At the counter the short haired black female worker w/ large black framed square glasses rudely told me I could only use clear tape and tossed my box back and said she couldn’t help me. I asked for clarity on why some packages through USPS are shipped using brown tape and what are the different rules. She said she wouldn’t answer my questions. She refused to call another worker to help me (she was the only one at the counter) and said she would not give me the post master’s or managers contact that I “can find it for yourself!” Worst experience with customer service of any government place I’ve ever been to. I understand an employee can make a mistake or be misinformed, but she did it with meanness, attitude, and like it was a personal affront to her. Gave this office a second attempt, but never again. Back to my local one that is efficient where they actually do their job and without blatantly lying or rudeness. That woman sucks! Plus, I read the USPS website for packaging rules and the unhelpful employee lied to me about the tape. I guarantee this particular employee is the same woman negatively reviewed again and again.
- SRSavannah RandjxmAug 22, 20251.0Worst post office ever. I've been here a couple times and each time there is a particular woman working who is beyond rude to customers for no reason. She yelled at one man that "reading comprehension is important" it was truly insane to watch. The last time I went here I shipped a return which has been lost in the mail for two months with no updates on tracking.
- HAHamadi AbdiAug 22, 20251.0Horrible experience took 30 minutes to check for my mail nobody was answering me workers were disrespectful and they lost my mail
- LMLuisa M.Jul 25, 20253.0I have to agree with everyone one of the ladies working there does not have the character for customer service. Having said that, she completed her work efficiently and doesn't all of us deserve a job? Anyways it is very inexpensive.
- MBMichael BradyJul 24, 20251.0I would leave zero stars if I actually could. The people who work here do not care about anybody other than themselves. I’ve gone here twice to just try to get a key for one of my tenants and they are not only making me wait over half an hour just to talk to somebody but also telling me that they cannot get me a key or replace the lock in a box that they control
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 4021 Laclede Ave?
This Post Office offers mail and package shipping, money orders, PO boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications. You should complete and print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment made through the online scheduler; limited walk-in hours may be available at select locations.
Does this location provide passport photo services?
Yes, passport photo services are available, but you need to make an appointment using the online scheduler.
What are the operating hours of the Post Office at 4021 Laclede Ave?
The Post Office is open Monday through Friday from 9:30 AM to 6:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at USPS's website, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes; check with this Post Office for exact lobby access hours.
Are there any nearby places I can visit before or after my visit to the Post Office?
Yes, you can visit The Scottish Arms pub or Retreat Gastropub nearby for dining and drinks or explore local landmarks like Laclede Lofts and 6 North.
How can nearby transit and landmarks help me find the United States Postal Service at 4021 Laclede Ave?
Nearby landmarks like Laclede Lofts and 6 North, along with well-known spots like the US Post Office and Man of Steel Roofing, can help orient you to find the Post Office easily.
Are there any nearby services related to health or professional assistance near the Post Office?
Nearby you can find health services such as West Pine Pharmacy and Health Hospitality Partners, as well as professional services like Fitz Bottling Company and BioGenerator.