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United States Postal Service

2.4
(207 reviews)

Business Details

3232 Clifton Ave, Saint Louis, MO
63139, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3232 Clifton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3232 Clifton Ave, Saint Louis, MO
63139, United States

Hours

Reviews

2.4
207 reviews
5 stars
63
4 stars
8
3 stars
6
2 stars
8
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees raising their voices or being dismissive.

Delivery Issues

Numerous complaints about mail and packages not being delivered on time or being marked as undeliverable without justification.

Inconsistent Experiences

While some customers praised the friendly and helpful staff, many others had negative experiences, indicating a lack of consistency in service quality.

Operational Problems

Frequent issues with the post office's hours, including early closures and delays in service, were noted by multiple reviewers.
  • AC
    Anna Curran
    Feb 21, 2026
    1.0
    Had a passport appointment scheduled 2 months in advance just for us to show up and be told a passport agent hasn’t worked there in 2 years. I definitely called ahead as well and kept getting hung up on. I reported this.
  • AI
    Angelo Imaniriho
    Feb 20, 2026
    1.0
    This post office use to be my best till today, Peterson was cranky and villain. I will use other locations without caring that it is near to my house. Staff who does not have good customer service does have to be employed
  • MA
    Manali Andrus
    Feb 20, 2026
    1.0
    They do not do passport appointments here. You can book it online, we waited a month showed up and was told they haven’t had an agent in 1 year. Waste of our time.
  • TG
    Terry Grohman
    Feb 7, 2026
    1.0
    Worst Post Office - deliveries also are terrible in this area - carriers are lazy and do not deliver on time- just had a tracking report "could not access location".... not true. They have been delivering mail this week with no issues. This is a regular occurrence. I also get my neighbors mail constantly, so who knows what mail I am not getting. Agents at physical location are not friendly or helpful.
  • N3
    NOMAD 314
    Jan 15, 2026
    1.0
    I have issues with the carrier in this zipcode not delivering my mail for weeks at a time, all the while continually delivering years gone tenants mail. I always mark return to sender and put it back in the box and it is ignored for weeks, rain soaked and blown all over due to wind. This is by design and intentional and I had already reported the carrier for the late voting ballots during election time. I hope that the postal inspector general or marshalls service pays a visit and starts firing these bad actors.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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