Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3232 Clifton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
202 reviews
5 stars
63
4 stars
8
3 stars
6
2 stars
8
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees raising their voices or being dismissive.
Delivery Issues
Numerous complaints about packages being marked as undeliverable without valid reasons, and delays in mail delivery were frequently mentioned.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment indicated a lack of consistent quality in service.
Long Wait Times
Customers frequently noted long wait times both in-store and for package deliveries, contributing to frustration.
Inconsistent Policies
Confusion over policies regarding refunds and mail holds was highlighted, with customers feeling misinformed.
- WWwildcard2 days ago1.0Employee closes before the office even closes keep in mind there’s still 40 mins til if closes terrible service
- JJJamesDec 27, 20251.0Make sure to bring your own tape, they certainly won’t help you without buying their own.
- BSBinti SabtowDec 24, 20251.0i was misinformed being told they do not do refunds the entire month of december because it’s peak season even though my receipt said money back guarantee for express delivery, i called customer service who informed me that is not the case, and that the policy only applies for the week of the holiday which wasn’t the case here.
- DHDominique HowardDec 20, 20252.0Worker was very nice nasty. She told me they closed at 1:30pm (I arrived at 1:40) and I said oh online it says 2pm. She replies with “no our door says 1:30pm”. Just very unfriendly and dismissive when I brought the time discrepancy online to her attention. I specifically came to this location because google said they were open.
- DTdaniel tierneyDec 19, 20251.0visited this post office location with ten standard envelope sized letters addressed to the IRS. All envelopes were fully prepared. I only needed to purchase postage. The employee at the counter refused to sell me postage, stating that it would take too much time and that I needed to go “downtown” instead. No explanation was provided as to why this could not be handled at this location. Selling postage for standard mail is a basic service of the post office, and there was no indication that these letters required special handling. The refusal felt unwarranted and unprofessional, and it was unclear why the employee would not perform this service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 3232 Clifton Ave, Saint Louis, MO 63139.
What are the operating hours of this Post Office?
This Post Office is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can assist with passport photos by appointment.
Do I need an appointment for passport services?
Yes, most passport services require you to schedule an appointment online. Limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo is currently $15.
Can I rent a PO Box at this location and how?
Yes, you can rent a PO Box online or in person at this Post Office. Online reservations are available at https://www.usps.com/manage/po-boxes.htm.
When can I access my PO Box?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location. Check with your local Post Office for exact times.
What nearby restaurants can I visit before or after my trip to the Post Office?
Nearby restaurants include LJS St. Louis, Burger King, El Indio Hampton, and Mestiza, offering options from fast food to Mexican cuisine.
Are there any nearby convenience stores or gas stations?
Yes, nearby convenience stores and gas stations include Circle K, On The Run, Mobil, Exxon & Mobil Stations, and U-Gas, which can be convenient for quick stops.
What nearby services could be useful in the area around this Post Office?
Nearby services include Bitcoin Depot for currency exchange, Construction Forum for home improvement, and Peoples National Bank for financial services.