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United States Postal Service

2.4
(148 reviews)

Business Details

5636 Telegraph Rd, Saint Louis, MO
63129, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5636 Telegraph Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5636 Telegraph Rd, Saint Louis, MO
63129, United States

Hours

Reviews

2.4
148 reviews
5 stars
47
4 stars
3
3 stars
5
2 stars
3
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over their treatment.

Passport Services

Mixed experiences reported regarding passport services; some employees were praised for their helpfulness, while others were criticized for being dismissive and unhelpful.

Mail Delivery Issues

Many customers reported significant delays and issues with mail delivery, including lost packages and inconsistent service.

Staff Friendliness

While some customers experienced friendly and helpful service, a significant number reported rudeness and a lack of professionalism from staff.
  • TT
    TMB
    Feb 18, 2026
    1.0
    Everyone’s just rude here for no reason. Come in to just drop off a package and all you get is mean mugs and attitudes.
  • RS
    Robert Schmitt
    Feb 9, 2026
    1.0
    Every day my mail is getting delivered later and later. The USPS informed delivery has in some cases told me stuff was going to arrive that didn't even show up until days later.
  • RD
    Rick Dudley
    Jan 9, 2026
    1.0
    Went to apply for first time passport and when arriving and greeted, was told they were not doing walk in passports, then proceeded to tell me walk in time was 10 to noon. According to the website it's from noon to 2. Wonder why mail system is so messed up. Lie about times,or just simply make things up as they go. Horrible experience. Plenty of people looking for jobs who would actually work verse just want to stand and scan packages.
  • MH
    Mrs. H
    Jan 3, 2026
    1.0
    Do not go here for a passport. Passport reservation time states they only schedule 15 min for each appt. But when you show up early to make sure and they don't even honor the appt time you have and just keep waiting on everyone else in line. Keep in mind anytime you want to vote for big government and socialist/ communist politicians this office and the DMV are examples of how all services will be run.
  • LW
    Lily Wilson
    Dec 20, 2025
    3.0
    Prayers for the employees of this post office. I know they're just trying to do their jobs and it's hard to deal with the public. May God's grace and mercy envelop them and grant them healing. 🙏

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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