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Visit your local Post Office™ at 5636 Telegraph Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over their treatment.
Staff Performance
While some employees received praise for their helpfulness and professionalism, others were criticized for being dismissive and unhelpful.
Mail Delivery Issues
Many customers reported significant delays and issues with mail delivery, including lost packages and inconsistent service.
Mixed Experiences
Some customers had positive experiences with friendly staff and efficient service, contrasting sharply with the negative experiences reported by others.
RD
Rick Dudley
3 days ago
1.0
Went to apply for first time passport and when arriving and greeted, was told they were not doing walk in passports, then proceeded to tell me walk in time was 10 to noon. According to the website it's from noon to 2. Wonder why mail system is so messed up. Lie about times,or just simply make things up as they go. Horrible experience. Plenty of people looking for jobs who would actually work verse just want to stand and scan packages.
MH
Mrs. H
Jan 3, 2026
1.0
Do not go here for a passport. Passport reservation time states they only schedule 15 min for each appt. But when you show up early to make sure and they don't even honor the appt time you have and just keep waiting on everyone else in line. Keep in mind anytime you want to vote for big government and socialist/ communist politicians this office and the DMV are examples of how all services will be run.
LW
Lily Wilson
Dec 20, 2025
3.0
Prayers for the employees of this post office. I know they're just trying to do their jobs and it's hard to deal with the public. May God's grace and mercy envelop them and grant them healing. 🙏
LS
Lowell Stewart
Dec 5, 2025
1.0
I walked out after watching the person in head phones no name tag and a hat come out and yell at a elderly lady for trying to pay with a 5 dollar bill and refusing her credit card . She just wanted to yell at someone
AA
alicia
Nov 7, 2025
1.0
Rudest employees ever! How are they still employed? USPS needs to do something…
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 5636 Telegraph Rd offer?
This USPS location offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, you can submit first-time passport applications and have your passport photo taken by appointment.
Do I need an appointment for passport services at this location?
Most USPS passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available.
What are the hours of operation for this USPS location?
Monday to Friday, 8:30 AM to 6:00 PM; Saturday, 9:00 AM to 2:00 PM; closed on Sundays.
How can I get a PO Box at this location?
You can reserve a PO Box online or apply in person with two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 PO Box lobby access, but hours may vary; please check with this location.
What nearby dining options can I visit before or after my USPS visit?
Ichiro Ramen and Hunan Peking are nearby restaurants you can enjoy before or after your postal services.
Are there nearby places where I can handle other shipping or printing needs?
The nearby UPS Store offers shipping and printing services close to the USPS location for your convenience.
Which nearby places can I visit for shopping or gifts close to the USPS?
You can visit Dierbergs Florist & Gifts, Loesch Engraving, and Treats Unleashed for flowers, gifts, and pet supplies near the Post Office.
How can I contact the United States Postal Service at 5636 Telegraph Rd?
You can reach them by phone at +1 314-846-4152 or visit their website at https://www.usps.com/postoffice for more information.