The UPS Store

4.2
226 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1648 in Saint Louis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Dierbergs.

Details

  • DeliveryNot available

Location

The UPS Store
12430 Tesson Ferry Rd, Saint Louis, MO
63128, United States

Hours

Reviews

4.2
226 reviews
5 stars
175
4 stars
3
3 stars
1
2 stars
6
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Sherry and Kal going above and beyond.

Mixed Experiences

While many reviews highlighted positive interactions, there were also numerous complaints about rude or unhelpful staff, leading to a mixed overall perception of customer service.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, often mentioning minimal wait times even during busy periods.

Issues with Policies

Several reviews expressed frustration with store policies regarding packaging and fees for Amazon returns, indicating a lack of clarity and consistency in service.
  • ML
    Matthew Lupo
    2 days ago
    5.0
    I called and asked if they had Notary services available. They said yes and asked when I was going to be in. I told them the time and the owner waited till I got there before he went home. That is Dedication, truly appreciate your customer service. 5 Stars
  • SG
    stephanie gianino
    Dec 22, 2025
    5.0
    This is the best UPS store I’ve ever been to. They’re quick you never have to wait very long if any time at all They’re all very knowledgeable and they’re all very friendly.!! I give them a five star review or above👍👍
  • JM
    June Mueller
    Dec 19, 2025
    5.0
    The staff is helpful, courteous and efficient. Also received a military discount.
  • AO
    Amy Overschmidt
    Dec 6, 2025
    5.0
    Sherry at Southroads UPS Store off of Kennerly Rd and Tesson Ferry, is so very helpful, professional and polite all the time.....whether it's handling an Amazon return, Mailing a package, sending an email or fax!! She helps everyone with a smile and kind heart. Thank you!
  • LS
    Laurie Stream
    Nov 29, 2025
    5.0
    The minute I walked in Sheri helped us out. We had some Eagle Scout papers that needed to be in PDF and she was friendly and did it all very professionally. She handled every one that came in with a hello be right with you. Totally recommend this store and Sheri.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1648 in Saint Louis offer?

The UPS Store #1648 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.