The UPS Store

4.1
244 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0532 in Saint Louis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On Laclede, Just East Of Euclid Ave.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
4571 Laclede Avenue, Saint Louis, MO
63108, United States

Hours

Reviews

4.1
244 reviews
5 stars
181
4 stars
8
3 stars
7
2 stars
6
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and professional, with specific mentions of employees like Jay and Sharde for their exceptional service.

Efficiency

Customers appreciate the quick service and minimal wait times, often noting that they are in and out of the store swiftly.

Store Condition

The store is described as clean, modern, and well-organized, contributing to a pleasant customer experience.

Mixed Experiences

While many reviews highlight positive interactions, there are notable complaints about poor service, especially regarding package handling and delivery issues.

Accessibility

Some customers have reported difficulties with accessibility and delivery services, indicating a need for improvement in these areas.
  • CW
    C W
    6 days ago
    1.0
    Driver never attempted to deliver my package and just drove off
  • AS
    Allison Stokes
    Nov 11, 2025
    1.0
    UPS tried to deliver my package to the wrong address. It was returned to the sender who sent it to this UPS location. I was told it should arrive this past weekend. I went to pick it up saturday afternoon and was told that they did not have the package and had no record of my name. Today I received proof of delivery from UPS saying that the package was delivered on Friday, a day before I went to pick it up and was told they didn't have the item. Just got off the phone with them. They do have the package and they want to charge me a storage fee because I do not have a mailbox at the address. No accountability was taken. Terrible service, terrible customer service.
  • AJ
    arrin Jones
    Oct 27, 2025
    5.0
    Hey , I’m a frequently use that ups store a lot for work & they’re OVERLY great at their jobs. Not one time have they disappointed me, the store associate name was JAY or JaE if I’m not mistaken.
  • RV
    Raph V
    Oct 16, 2025
    5.0
    I needed to print a poster at the last minute and Chris (one of the employees there) was an absolute life-saver. He helped explain everything from what material I could print on to even helping me when I mistakenly sent him the wrong PDF. I don't write reviews very often, but I felt like I needed to shout him out and that I will definitely come back here in the future if I need to print anything else!
  • TH
    TheHaunted Homemaker
    Oct 13, 2025
    3.0
    I live in an apartment building that is inaccessible to delivery drivers about 75 percent of the time and since UPS hires drivers who can't even make it inside a building to deliver a package I'm forced to have all my mail shipped to this ups store branch and then I will be charged a holding/acceptance fee along with having to pay for an Uber home with my package. I am only writing this review to ask for help with being able to afford my holding fee and the Uber ride home from picking up a package tomorrow and if anyone is interested in helping me out my cash app is $Gaynomad8

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0532 in Saint Louis offer?

The UPS Store #0532 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.