United States Postal Service

Reviews

• JK

  Judy Koenig

  Jan 30, 2026
  1.0
  What in the world? It’s been 4 weeks since we’ve gotten mail daily. I get email notifications of what’s coming but it doesn’t cone! I have lots of estate paperwork from my dad’s recent passing I’m not receiving. And now many tax documents as well. I have emailed and went in to talk to the supervisor. They just don’t care. I told him I have cameras and haven’t seen a mail carrier vehicle for over a week. His response? “ do you have them pointed towards the mailbox!” Are you kidding. So today is 1/30 we last got mail 1/22/26. Yes we had snow. The middle of this week was fine. Yet the trash company, Fed Ex and Amazon are able to navigate through it. Totally blows my mind! They just don’t care.
• MF

  Matt Faber

  Jan 23, 2026
  1.0
  This place is horrible. I just dealt with a supervisor who just tries to gaslight. You telling me that part of the problem is my problem. Let’s get this straight my mail it was supposed to be on hold. I’ve come in three different times now and my mail is not here. However I keep getting emails showing me that the mail is coming here yet. There’s no mail here. I have confirmation number that my mail is supposed to be on hold but the mail is not here. They keep saying did I check my mailbox at home? Well, I just got into town. Why would I check my mailbox at home when it’s supposed to be getting held here worst service ever and a gaslighting supervisor unbelievable I see why the reviews are so low.
• MJ

  Matthew Jones

  Jan 3, 2026
  1.0
  This post office decided that my envelope method was not correct instead of returning it to me. They charged my customer a seven dollar postage fee on top of what I’ve already paid and claimed the envelope was too thick for the “slit” per policy. It’s allowed to be up to 3/4 of an inch per usps policy. and it wasn’t over 3/4” furthermore to go and charge my customer ground rate after I already paid the original shipping is just a bad business practice. Whatever disgruntled employee I got is totally out of line. I do this for a living and have never ran into this using identical shipping on over 100 orders this year, scamming dirt bags. I can just imagine why there’s hundred other terrible reviews on here. I’ll never ship via post office again. Anywhere for that matter. Cost me seven dollars cost you guys thousands and thousands of dollars of business not that I make a difference in your bottom line but keep treating the people who are loyal to their post office and yall will be outta business in no time like you should of been in 2000. GET BENT USPS
• AZ

  A z

  Dec 18, 2025
  5.0
  I wish I had gotten the employee’s name, but I had an issue with a very important, time-sensitive package that was marked undeliverable because my name wasn’t yet associated with the mailbox since I had just moved in. The package was about to be returned to the sender, and I was extremely stressed. The young woman who helped me truly went out of her way to fix the situation. She was patient, understanding, and genuinely helpful, and she made a huge difference for me. I’m very grateful for her help and the effort she put in. Excellent customer service.
• JJ

  Jane

  Nov 19, 2025
  5.0
  Dalton (from the back) was filling in at the counter today and he was delightful! He was quick, efficient, and answered all my questions. I feel like he really cares. In the past I have not had such good service at this location and even once witnessed a clerk being outright rude to someone who English was not their first language. I say keep Dalton at the front counter and get rid of the regular old rude staff.

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