Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1600 Woodstone Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1600 Woodstone Dr, Saint Charles, MO
63303, United States
Hours
Reviews
2.1
149 reviews
5 stars
29
4 stars
12
3 stars2
2 stars
5
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor interactions.
Delivery Issues
Frequent complaints about lost mail, misdelivered packages, and failure to deliver items requiring signatures.
Staff Performance
Some employees received praise for their helpfulness, particularly Breanna and Jerry, while others were criticized for their lack of professionalism.
Operational Hours
Customers expressed dissatisfaction with the limited hours of operation compared to other post offices, leading to inconvenience.
Cleanliness and Accessibility
The location was noted to be clean and easy to find, but the overall service experience overshadowed these positive aspects.
- JJJane5 days ago5.0Dalton (from the back) was filling in at the counter today and he was delightful! He was quick, efficient, and answered all my questions. I feel like he really cares. In the past I have not had such good service at this location and even once witnessed a clerk being outright rude to someone who English was not their first language. I say keep Dalton at the front counter and get rid of the regular old rude staff.
- IHIbtisam HamedNov 8, 20251.0If there’s a zero star of course I will give it to them , the worst service ever
- QBQuin BishopNov 6, 20251.0If I could give it no stars I would. This location is ridiculous. Someone is stealing my mail from my P.O. Box. I have filed several complaints and nothing has been done. They even closed a complaint without doing any leg work to see what’s going on. I spoke with a manager by the name of Tanya and I did not like her tone. It’s really ridiculous with the level of poor customer service these days. Seems like everyone is getting free money.
- DMDebbie MalcolmNov 4, 20251.0Horrible.?? Left voice mail has questions about my claim. I tried calling 3 times after 9am and no answer just rings. Customer service is non existent.
- LELarry EmmertSep 6, 20255.0Great assistance from desk monitor
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service location on 1600 Woodstone Dr?
At this Post Office, you can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time passport at this post office?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment using the online scheduler. Limited walk-in hours may also be available at select locations.
What are the operating hours of the United States Postal Service on Woodstone Dr?
This Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:30 PM. It is closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person at this Post Office by bringing two valid IDs and a completed application. Visit the USPS website to start the process online.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this local Post Office for specific details.
What is the cost of getting a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
What nearby storage facilities can I visit before or after coming to the Post Office?
You can visit Extra Space Storage and Life Storage - St Peters, which are self-storage facilities near the Post Office. They're convenient if you need packing supplies or storage services.
Are there any nearby churches or schools customers might visit in the area?
Nearby, you can find Zion Lutheran Church, Church of the Shepherd, and Zion Lutheran School. Customers can attend services or visit the school when in the area.
Is there a nearby gas station for refueling close to the Post Office?
Yes, Phillips 66 gas station is located nearby, offering convenient refueling options when visiting the USPS location.