Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1890 1st Capitol Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1890 1st Capitol Dr, Saint Charles, MO
63301, United States
Hours
Reviews
2.1
284 reviews
5 stars
60
4 stars
15
3 stars
10
2 stars
17
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific mentions of employees being dismissive and unprofessional.
Efficiency
While some reviews praised the speed of service, many others complained about long wait times and inefficient handling of packages.
Facility Condition
The post office was described as clean and well-stocked, but there were complaints about the overall maintenance and appearance of the grounds.
Positive Experiences
A few employees, such as Chad and Kevin, received commendations for their helpfulness and professionalism, providing a contrast to the overall negative feedback.
Delivery Issues
Numerous reviews highlighted problems with mail delivery, including lost packages and delays, leading to frustration among customers.
- RPRachel Pie2 days ago2.0The people are mostly friendly but as with all government institutions, their hours suck and they close for every minor holiday. Good luck getting there during their business hours if you have an adult job.
- CMConar MayleeNov 17, 20251.0Horrible USPS. Deleted my previous review. Don't trust them with any of your mailing needs.
- OJOliver JuradoNov 12, 20251.0Rude staff
- LSLydia SnowdenOct 27, 20255.0Clean interior, plenty of supplies and cards. Self service kiosk and drop box make the lines much shorter. Staff is pleasant and helpful.
- EHE HOct 14, 20255.0Ken R. Is awesome! He helped me with my passport today and was personable and very professional. His badge said he was a Lead and he definitely exhibited leadership. He kept a steady pace and never lost his kind demeanor, even when the line became 10+ people deep and he was working the front by himself. This is a busy location and Ken is a perfect fit.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 1890 1st Capitol Dr?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select times.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I get a PO Box at this location and what are the costs?
You can apply for a PO Box online or in person with two valid IDs. Pricing varies by location; check availability and pricing online.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this Post Office for specific access times.
What nearby financial services can help me with banking needs?
Nearby you can find U.S. Bank Branch, U.S. Bank ATM, and Midwest BankCentre which offer various banking services including ATM access.
Are there nearby places where I can grab food or drinks before or after visiting the Post Office?
Yes, close by are Nekter Juice Bar, Andy's Frozen Custard, Arby's, Crazy Bowls & Wraps, and Potbelly Sandwich Shop, all offering food and beverages.
Where can I find nearby health and wellness services?
Nearby you can access services like Crown Vision Center - Lindenwood for eye care, Excel Sports & Physical Therapy for therapy, and GNC for supplements.
What options are there nearby for personal care and beauty services?
Close to the Post Office, you can visit The Family Tree Salon, Great Clips, Milani Nail Bar Saint Charles, and U Nails for a range of beauty and spa treatments.