Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1890 1st Capitol Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1890 1st Capitol Dr, Saint Charles, MO
63301, United States
Hours
Reviews
2.2
289 reviews
5 stars
64
4 stars
15
3 stars
10
2 stars
17
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific employees frequently mentioned for their poor attitudes.
Efficiency
Customers experienced long wait times and delays in service, with complaints about staff shortages and slow processing.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, particularly in handling passport services.
Delivery Issues
Numerous reviews highlighted problems with mail delivery, including lost packages and delays, leading to frustration among customers.
- BBBrian Badgett5 days ago5.0Always a pleasant experience when I come in.
- EDElaine DelabarDec 26, 20255.0Always very nice and helpful
- GRGerri RichardsonDec 9, 20251.0The employee that is working at this location to the very far left as of 3 PM. Extremely unprofessional very rude and refused to let me speak to a supervisor.
- ASAdo SibaloNov 29, 20255.0I don’t understand the poor rating for this post office. The employees were friendly and very helpful. They helped me navigate the packaging and delivery options in a very respectful and professional manner. I’ve frankly come to expect USPS workers to be rude and curt, but the ones at this location were not that.
- RPRachel PieNov 22, 20252.0The people are mostly friendly but as with all government institutions, their hours suck and they close for every minor holiday. Good luck getting there during their business hours if you have an adult job.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 1890 1st Capitol Dr?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select times.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I get a PO Box at this location and what are the costs?
You can apply for a PO Box online or in person with two valid IDs. Pricing varies by location; check availability and pricing online.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this Post Office for specific access times.
What nearby financial services can help me with banking needs?
Nearby you can find U.S. Bank Branch, U.S. Bank ATM, and Midwest BankCentre which offer various banking services including ATM access.
Are there nearby places where I can grab food or drinks before or after visiting the Post Office?
Yes, close by are Nekter Juice Bar, Andy's Frozen Custard, Arby's, Crazy Bowls & Wraps, and Potbelly Sandwich Shop, all offering food and beverages.
Where can I find nearby health and wellness services?
Nearby you can access services like Crown Vision Center - Lindenwood for eye care, Excel Sports & Physical Therapy for therapy, and GNC for supplements.
What options are there nearby for personal care and beauty services?
Close to the Post Office, you can visit The Family Tree Salon, Great Clips, Milani Nail Bar Saint Charles, and U Nails for a range of beauty and spa treatments.