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The UPS Store

4.6
(163 reviews)

Business Details

6209 Mid Rivers Mall Dr, Saint Charles, MO
63304, United States
(636) 498-0991

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3039 in Saint Charles offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Highway 94 And Mid Rivers Mall (Inside Dierbergs).

Details

  • DeliveryNot available

Location

The UPS Store
6209 Mid Rivers Mall Dr, Saint Charles, MO
63304, United States

Hours

Reviews

4.6
163 reviews
5 stars
145
4 stars
0
3 stars
2
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and efficient, with many customers highlighting specific employees like Eric, Dave, and Xiao for their exceptional service.

Efficiency

Customers frequently noted the quick service and minimal wait times, even during busy periods, making it easy to process returns and shipments.

Store Environment

The store was described as clean and well-organized, contributing to a positive customer experience.

Mixed Experiences

While most reviews were positive, there were a few mentions of less satisfactory interactions, particularly regarding charges for packing materials and some staff attitudes.
  • SR
    Shannon Rivers
    Jan 30, 2026
    5.0
    Always the best, friendliest, and fastest service! The new space looks great, too!
  • DH
    Dan Herberg
    Jan 14, 2026
    5.0
    The staff is there to get your package processed and you out the door quickly.
  • CC
    Chris Coffman
    Jan 9, 2026
    1.0
    This location is fast and has friendly, knowledgeable staff. It is staffed appropriately with little wait times, so I am in and out quickly. I hope UPS is taking good care of them! *edit - I'm going to have to lower my rating for this location. I tried to return an item I ordered from Amazon through UPS. The item arrived to me damaged in two boxes taped together, one of which was fairly large. The UPS store advised me they could not ship it back, as it was two boxes and I should 'raise hell' with Amazon, as they could not process it. They even mentioned the second box didnt look like it was originally fastened to the larger item. These arrived to me originally thru UPS in this fashion. Eventually UPS took only the larger box to get me out of the store since I was clearly upset and tried to get me to 'raise hell' with Amazon, who probably cares as little or less than UPS about how to return unusual items. I understand it was not properly packaged, but thats the exact reason why I am sending the product back. Since it was improperly accepted and shipped by UPS, the items arrived in a damaged state. And I'm not sure why the clerks believe I should raise hell with another big company when they accepted and shipped the package in the first place. I doubt I will get a refund since UPS separated the boxes that were originally sent to me.
  • LS
    Lynn Scoville
    Jan 9, 2026
    5.0
    Always a pleasure to use the. UPS store in St. PETERS . Last visit Shawn went above and beyond his normal duties to help me unload an oversized package. All of the workers at this store are patient, kind, and helpful.
  • KP
    Keisha Johnson Pettig
    Jan 5, 2026
    5.0
    They are always friendly and quick service especially after holidays. And right by my work very convenient.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3039 in Saint Charles offer?

The UPS Store #3039 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.

Where is The UPS Store #3039 located?

It is located at 6209 Mid Rivers Mall Dr, Saint Charles, MO 63304, inside Dierbergs at Highway 94 and Mid Rivers Mall.

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