Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 501 W 8th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
While some customers praised the friendly and helpful staff, many reported rude and unprofessional behavior from certain employees.
Delivery Issues
Numerous complaints about packages being marked as undeliverable or delivered late, with many customers stating they were home during supposed delivery attempts.
Inconsistency
Customers experienced inconsistent service, with some packages delivered on time while others were lost or misdelivered.
Overall Satisfaction
Overall, customer satisfaction is low, with many expressing frustration over the reliability of the service and the handling of packages.
Management Concerns
Several reviews indicated a lack of accountability and poor management practices contributing to the ongoing issues.
PS
Phil Stites
3 days ago
1.0
Paid for guaranteed delivery with a return signature and after 2 weeks called the bank and the checks had been cashed. Make a long story short save your money and send it regular mail and let the bank notify you when it's cashed
KG
Kelsi Greer
Nov 17, 2025
1.0
We've been shipping hundreds of packages every single week for 10+ years. The current staff as USPS is the most unprofessional, hateful, and mean group of people we've ever worked with. We've been plainly told by 2 different employees that packages can be dropped off in the back until 6pm, yet tonight, we were yelled and screamed at by multiple post office employees. Tired of multiple complains of our business packages smelling like cigarette smoke, lost packages, etc. One of the worst post offices in the area. If you can use ANY other way to ship packages, I highly recommend doing so.
OB
Olivia Bryan
Oct 27, 2025
5.0
I’ve always had a good time, the workers are informative and helpful when I’m not sure what I’m doing.
JB
JoJo B
Sep 17, 2025
1.0
JL0 M1K - Your mail person almost ran into me changing lanes in the middle of an intersection without a blinker. You guys constantly deliver mail to the wrong address, cause Im always getting shit that isnt mine and now youre also out to hit my car too? Awesome work
JM
Janiese M
Sep 2, 2025
5.0
I received the best service at this post office. The workers were kind and extremely helpful. They saw I needed help and was quick to assist me. Thank you!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 501 W 8th St, Rolla, MO?
You can send mail and ship packages, buy money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos. You should complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the USPS online scheduler, though limited walk-in hours are offered at select locations.
What are the operating hours of the USPS at 501 W 8th St?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:30 PM, and closed on Sundays.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person. Bring two valid forms of ID and a completed application if applying in person. Online applications are available at the USPS website.
Is the PO Box lobby accessible after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though access hours may vary, so it is recommended to check with this Post Office for exact hours.
Are there financial services available near the USPS at 501 W 8th St?
Yes, nearby financial services include Regions Bank, U.S. Bank, and an ATM by U.S. Bank, which can be useful for handling money orders or related postal financial needs.
What nearby places can I visit before or after using the Post Office at 501 W 8th St?
You might visit Family Fitness gym for a workout, check out the Rolla Creative, LLC for web design services, or explore local community organizations like Phi Kappa Theta or Sigma Phi Epsilon nearby.
Are there any convenient dining or entertainment spots near the USPS in Rolla?
Nearby entertainment includes Keep On Gaming arcade and casino, offering fun activities to enjoy before or after your postal visit.
Does the USPS at 501 W 8th St provide money order services?
Yes, money order services are available at this Post Office location, providing a secure way to send money.