Brand Certified
United States Postal Service
2.1(141 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
501 W 8th St, Rolla, MO
65401, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 501 W 8th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
141 reviews
5 stars
31
4 stars
8
3 stars
3
2 stars2
1 star
97
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with package deliveries, including missed deliveries, packages marked as delivered when they were not, and packages delivered to the wrong addresses.
Customer Service
While some customers praised individual staff members for their friendliness and helpfulness, many others described the overall customer service as rude and unprofessional.
Inconsistency
Customers noted significant inconsistencies in delivery times and service quality, with many experiencing delays and unreliable service.
Management Concerns
Several reviews highlighted issues with management and staffing, suggesting that the post office is understaffed and poorly managed, leading to ongoing service failures.
- NCNicole ClowardFeb 10, 20261.0I have gone several days without my mail being delivered on multiple occasions when it has shown important mail on my informed delivery. This is by far the worst post office I’ve ever dealt with in all the states I’ve lived in.
- SPSteven ParrottJan 20, 20261.0If I could put lower I would staff is incompetent and inconsiderate the facility needs a complete overhaul with staff
- DWDesiree WaltersJan 11, 20261.0My package was "out for delivery" on the 10th. I was sitting in the living room when they drove by. I went to check the mail and there was only paper mail and no package. My status then updates that I can pick up the package. Mail truck drove by again today (1/11) and of course doesn't even stop at my house. I have received packages from this company in the past and have never had an issue. From my knowledge, this package should not require a signature; however, no one even came to my door to try to get a signature. Why am I paying for shipping and I have to go pick up my package now.
- PSPhil StitesNov 21, 20251.0Paid for guaranteed delivery with a return signature and after 2 weeks called the bank and the checks had been cashed. Make a long story short save your money and send it regular mail and let the bank notify you when it's cashed
- KGKelsi GreerNov 17, 20251.0We've been shipping hundreds of packages every single week for 10+ years. The current staff as USPS is the most unprofessional, hateful, and mean group of people we've ever worked with. We've been plainly told by 2 different employees that packages can be dropped off in the back until 6pm, yet tonight, we were yelled and screamed at by multiple post office employees. Tired of multiple complains of our business packages smelling like cigarette smoke, lost packages, etc. One of the worst post offices in the area. If you can use ANY other way to ship packages, I highly recommend doing so.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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