The UPS Store

4.8
202 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2238 in Rolla offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southside Shopper's World On Highway 63 South.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
1028 S Bishop Ave, Rolla, MO
65401, United States

Hours

Reviews

4.8
202 reviews
5 stars
188
4 stars
4
3 stars
0
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, especially Paras, received high praise for their friendliness, helpfulness, and willingness to go above and beyond for customers.

Cleanliness

Customers noted that the store is clean and well-kept, contributing to a pleasant experience.

Convenience

The store's extended hours, including Sunday openings, were appreciated by customers for accommodating their shipping needs.

Mixed Experiences

While many reviews were positive, there were a few complaints regarding poor service and high prices, indicating inconsistency in customer experiences.
  • CB
    Christine Burch
    Dec 21, 2025
    5.0
    This is the best place for anything you want to ship or mail. They are very helpful ! I travel 25 miles to go to Rolla just for this UPS store. And I love that UPS stands behind their delivery date.
  • DH
    Dr. C.J. Hollingsworth
    Dec 21, 2025
    5.0
    Great customer service. Open on a Sunday to help those needing to drop off packages meant to be delivered before Christmas day. The office is clean and well-kept. Thank you for all of your help, store #2238! -Doc
  • BK
    Bilal Khan
    Dec 13, 2025
    5.0
    This UPS Store consistently provides outstanding customer service. The employees are knowledgeable, patient, and always willing to go the extra mile to help. Whether it’s shipping, printing, or packaging, everything is handled with care and professionalism. It’s clear they value their customers, and that makes a big difference. Highly recommend! Millions thanks to Paras and Nikki. Great people.
  • SS
    Sanjit Sounderrajan
    Dec 7, 2025
    5.0
    We had to send a package to Poland. Paras was extremely helpful and though a little pricey, it ended up reaching the destination in 3 days. For context, it was sent earlier through USPS and that was a complete nightmare. The package reached Poland and sat in customs for 2 weeks and then they told the person who was supposed to receive it, “we attempted delivery but no one was home”. Which was an absolute lie. Then another 2 weeks after that, we got notification that the package was going to come back because of some customs issue. A total of 2 months later, the package returns looking worse for wear. Looked like it was in the edge of some damp warehouse, grime and water damage all over it. We repackaged it and sent it through UPS. Paras was extremely helpful. He spent time with us helping us sort through the tariffs we’d need to pay and breaking down all the codes for us. Shipping ended up costing about as much as the package was worth. But after that, the process was painless and reached its destination in 3 days. Overall, thanks to Paras, it was a painless experience.
  • JB
    Jamie Bridges
    Dec 5, 2025
    5.0
    I've been meaning to leave my review for quite some time. I will always take my returns to UPS, even if Amazon charges me $1 extra to do so. First of all, it smells amazing! The owner is so nice to everyone and helps just as much as the employees. A while back, I had to return something and didn't know until I got to the store that I had to pay for shipping. I didn't have any money on me. The owner said I could come the next day and pay him back, so I did. Then recently, I went in there, and I had an email printed off, and he knew me by name.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2238 in Rolla offer?

The UPS Store #2238 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.