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United States Postal Service

2.3
(140 reviews)

Business Details

10501 E 63rd St, Raytown, MO
64133, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10501 E 63rd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10501 E 63rd St, Raytown, MO
64133, United States

Hours

Reviews

2.3
140 reviews
5 stars
35
4 stars
11
3 stars
1
2 stars
3
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the attitude and professionalism of employees.

Package Issues

Frequent complaints about lost or misdelivered packages, with customers reporting delays and unreliable tracking.

Mixed Experiences

While many reviews were negative, a few customers reported positive experiences with specific employees who provided helpful and friendly service.

Operational Problems

Customers noted inconsistent hours of operation and issues with the post office being closed unexpectedly.
  • AB
    Austin Bryla
    Feb 11, 2026
    1.0
    Bad attitude from Workers. Took all the labels away, I asked for labels so I could write the Addresses on my Package to which she said "Wait your turn let me help these other people" then scolded me for "holding up her line" when giving me the labels. They've also lost so many packages in the last 4 years that I'm hellbent on going somewhere else. Management, accountability needs to be exercised somewhere. It starts now.
  • SJ
    Stacy Jackson
    Jan 26, 2026
    1.0
    A few ladies that work there are very rude, I've been coming here for 20 years, so I will try the Lee's Summit post office for better service and attitude. It's pretty bad I live in Raytown, just 5 minutes away and choose to travel farther because the service is awful.
  • RR
    Rachel Rodgers
    Dec 30, 2025
    1.0
    The really bad attitude of the girl at the front desk was awful and it's very doubtful that I will be coming back to this post office. It's a shame because it's my local one but I'll drive further to NOT be treated so inhumane and unfriendly. She shouldn't be in customer service if she is like that with people. Keep her IN THE BACK!
  • DK
    Deanna Karoos
    Nov 6, 2025
    1.0
    Rude employees!!! They claim they only have a handful of green certified return cards and wouldn't give more for a state employee who needs to send out legal letters. Calling bs!! It's the damn post office!!! Just close this post office already!! Too many times of getting horrible rude service!!
  • JJ
    Jacqueline
    Nov 1, 2025
    1.0
    The workers were so incredibly rude! No greeting, scowls and hateful tones! It’s unfortunate that workers have no respect for customers.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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