The UPS Store

2.2
249 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4771 in Raytown offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 63rd St & Raytown Trafficway Center 63 Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
6222 Raytown Traffic Way, Raytown, MO
64133, United States

Hours

Reviews

2.2
249 reviews
5 stars
67
4 stars
4
3 stars
5
2 stars
18
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, particularly the owner, Peggy, who was described as dismissive and unprofessional.

Racial Discrimination

Several customers reported experiences of perceived racial bias and disrespect, particularly towards African American patrons, leading to feelings of discomfort and humiliation.

Operational Issues

Customers expressed frustration over the store's inconsistent hours, including being closed early and not adhering to posted hours, as well as issues with package handling and tracking.

Pricing Concerns

Many reviews mentioned dissatisfaction with high charges for basic services, such as printing and packaging supplies, which were seen as excessive.

Mixed Experiences

While many customers reported negative experiences, a few noted positive interactions with certain staff members, indicating inconsistency in service quality.
  • CF
    Chris Filip
    Nov 16, 2025
    1.0
    Store hours say they're open 9AM-3PM Saturdays. Drove there to ship back equipment to my internet service provider. Arrived during posted business hours to find the store dark and the doors locked. Had to drive out of my way to another location. Seeing other negative reviews for this location. I'll never recommend this location.
  • VC
    Vandasha Carter
    Nov 14, 2025
    5.0
    The staff is always friendly and quick .
  • KB
    KELLY BAILEY
    Nov 9, 2025
    1.0
    The hours say they are open, BUT THEY ARE CLOSED!!!!!! I cannot stand it when businesses do this! They have lost ALL my business!!!!
  • JA
    Jonathan Arndt
    Sep 21, 2025
    2.0
    Not open on Sundays as listed on their Google and Apple Maps.
  • DJ
    Delores Jackson
    Sep 20, 2025
    1.0
    Had an Amazon return. I literally needed 4 inches of tape. Wanted to charge me $3.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Raytown offer?

The UPS Store in Raytown offers expert packing, shipping, printing, document finishing, mailbox rentals, shredding, faxing, notary, passport/photo ID services, and more.