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The UPS Store

2.3
(259 reviews)

Business Details

6222 Raytown Traffic Way, Raytown, MO
64133, United States
(816) 743-8118

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4771 in Raytown offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 63rd St & Raytown Trafficway Center 63 Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
6222 Raytown Traffic Way, Raytown, MO
64133, United States

Hours

Reviews

2.3
259 reviews
5 stars
72
4 stars
4
3 stars
5
2 stars
19
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, particularly from the owner, Peggy, who was described as rude and dismissive.

Racial Issues

Several customers reported experiencing racial bias and disrespectful treatment, particularly towards African American customers.

Inconsistent Experiences

While some customers reported positive experiences with staff, many others consistently faced rudeness and unhelpfulness.

Operational Issues

Customers expressed frustration over the store's inconsistent hours and policies, including being charged for services that are typically free at other locations.
  • KM
    Kierra McKinney
    4 days ago
    5.0
    I came in to get several print jobs done and the formatting from my documents was coming up a little off. Instead of saying they couldn’t do it, the team was dedicated to help me get what I had in mind. Joshua A and Taylor D went over and above with customer service, they even called their manager Alex and he stopped what he was doing to make sure I got what I came in for. I appreciate the patience and service I experienced today. I’ll definitely be back and I’d recommend them to others.
  • JM
    jan martin
    Feb 25, 2026
    2.0
    2nd time they could not help me with an Amazon return where I ended up going back to the Brookside location for help.
  • CB
    Cheryl Benson
    Feb 12, 2026
    5.0
    Great place. Good food!
  • YY
    Yakeen
    Feb 3, 2026
    1.0
    I hate that these companies keep trying to use AI as their call service you can't even speak to a human any more and their AI sucks
  • CC
    C C
    Jan 13, 2026
    1.0
    Ridiculous! This store wanted to charge me $695 (yes, six hundred ninety five dollars) to ship a package to Crete, Greece. I took it instead to USPS and paid only $106 and it got there in time and in one piece. UPS is my choice of last resort!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Raytown offer?

The UPS Store in Raytown offers expert packing, shipping, printing, document finishing, mailbox rentals, shredding, faxing, notary, passport/photo ID services, and more.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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