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Visit your local Post Office™ at 211 W Saint Louis St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Cold, cruel, and completely lacking basic human decency.
The assistant manager at this post office showed an unbelievable lack of compassion. A few families were briefly parked in the side lot to watch their preschoolers in a Halloween parade that lasted maybe 10 minutes. Instead of showing even minimal understanding, she came out threatening them with a tow truck, repeatedly saying one was “right around the corner.” Parents politely explained they would move immediately after watching their children. She was nasty, dismissive, and relentless.
There is Always adequate parking here, no one was being inconvenienced, and any reasonable person would have shown grace. This behavior was unnecessary, unkind, and embarrassing for a public service role.
ST
Stephanie Toben
Dec 31, 2025
1.0
Extremely poor customer service. Management was rude and dismissive, showing no interest in resolving concerns. Feels more like they're running a correctional facility than a post office..
NS
Natalie Schoenthal
Dec 18, 2025
1.0
Several of my packages are being delivered while others are being held at 'customer request,' which is totally not true. No notice is being left from them that they are doing this. I'm finding out through the tracking that they made zero attempts to deliver our packages. We also have had issues with the delivery drivers aiming their vehicles at our front door and then making a 6-point turn around in our tiny driveway, damaging our yard in the process and nearly taking out our neighbor's fence. Most importantly, there's a safety concern for my kids playing on the other side of the door; one slip of the foot and they will drive right through my door. I have lived all over the country and have never experienced such poor USPS service or passive-aggressive behavior. We kindly asked them not to aim their vehicles at our front door or make turns in our tiny driveway, and now this. What is wrong with these people? Someone help me understand. I am at a loss. We are not unreasonable people. We address issues at the lowest level and do it kindly. It's an ask; we're not being rude or demanding and have expressed out genuine concern. They staright up do not care.
Someone help me understand what the deal is. I really hate to escalate this issues, but how do you reason with people behaving like this?? I don’t get it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 211 W Saint Louis St offer?
This Post Office provides mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment through the online scheduler, with some limited walk-in hours available.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 1:00 PM; it is closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online through the USPS website and complete your setup in person at the Post Office.
Is 24/7 access available to PO Boxes at this Post Office?
Most locations, including this one, offer 24/7 lobby access to PO Boxes but hours may vary, so check with this local office for details.
What nearby financial services can I find near this Post Office?
Nearby financial services include Bank of America Financial Center, Edward Jones, and First State Community Bank, making it convenient to handle banking before or after visiting the Post Office.
Are there restaurants near the Post Office where I can eat?
Yes, you can visit nearby restaurants like Brown Jerry's Blues Brews and BBQ or Camila's at the Royal for a meal or refreshments.
What local landmarks are close to the United States Postal Service at this address?
The Downtown Pacific area and Route 66 Roadtrip Pacific Missouri are notable nearby landmarks you might explore before or after your postal visit.
Where can I find additional professional services near the Post Office?
Nearby professional services include the Walsh Real Estate Team, Realty Executives Premiere, and Westside Personnel for real estate and employment assistance.