The UPS Store

Reviews

• SA

  Stacy A

  4 days ago
  1.0
  I shipped a package in October 2025 -2 day guaranteed. The package was Damaged and not delivered and I have been trying to get my claim handled since then. I have been in the store over 20 times to talk to them and kept getting the run around about having to refile the claim, waiting on a response, I have talked to the manager more than once and each time he said he would call them and get back to me, and I have not yet received an email or call. I have sent multiple emails to the store requesting information and no response from those either. This has been very disappointing and I am still going to continue to pursue my refund through them and UPS directly.
• BG

  Becky Gleason

  Apr 25, 2026
  5.0
  I love this location. The employees are hard working and keep things moving. Some are super friendly and some are all business. Either way, I respect all of them
• JC

  Janice Commens

  Apr 23, 2026
  5.0
  pleasant friendly staff, good service, convenient location,
• AC

  Amy Cobb

  Apr 22, 2026
  1.0
  I shipped a package to my son with the help of a manager that assured me the way it was packaged would be acceptable. The package was damaged and broken. Insurance was purchased on the item and a signature was required. The signature was forged as well. The claim was denied due to not having correct packaging…even though I was assured by (Jordan) the manager it was sufficient. My recommendation is to not believe what you are told and seek a different store.
• JG

  Jennifer Gosche

  Apr 13, 2026
  5.0
  UPS employee Sarah was amazing!! She helped me get Amazon returns out of my car and was so patient as I had a bunch of returns, as the kiosks were down. Highly recommend this store!!

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