Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 401 Church St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
285 reviews
5 stars
59
4 stars
7
3 stars4
2 stars
9
1 star
206
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, leading to frustration and dissatisfaction.
Delivery Issues
Many reviews highlighted significant problems with mail delivery, including missed deliveries, lost packages, and inconsistent service.
Staffing Problems
Customers noted long wait times and inadequate staffing, especially during busy periods, contributing to poor service experiences.
Positive Interactions
Despite the overall negative feedback, some customers praised specific employees for their helpfulness and professionalism.
- WFWorm Food432 days ago1.0SCAM, FRAUD AND THIEVERY !!!! I had a package i put in my mailbox on monday that has a tracking number on it...here it is a week later and it is still not even showing that it was scanned in or picked up..when i watched from my front window seeing the postal worker take it out of my box and put the flag down!! Ok, so where is my outgoing package?!?! Along with other missing packages that were supposed to be delivered to me but never came, as soon as tracking hits ofallon it gets lost and never shows up but will say out for delivery or delivered..THIS PLACE NEEDS TO BE SHUT DOWN AND EVERYONE FIRED !!!
- AWAngela WendelDec 18, 20251.0What is wrong with the Postal Service? There is only one person working there for the holidays. The line has 25 people in it and the one worker they have is casually conversing with everyone who comes in. He allows at least 15 minutes for each customer. There is no way he is going to get through the line today. If you have the means, I guess you can go to a private Postal Service. But if you have something to mail, plan on being there 30 minutes before opening and plan on four hours in the line
- SPSandara ParkDec 7, 20251.0This post office should be investigated by the Postmaster. They are the slowest post office I've dealt with!!! It's not even holiday yet from September to November all my packages takes two weeks before it went to Regional office. Now that is December I've mistakenly put my packages here December 4-6 and nothing was even accepted!!! I don't think it's acceptable to keep all the packages for two weeks in your truck or office!!!! Its holiday and people are waiting for their gifts oh my!!! Are they short staff or are they just Lazy??? There must be a change of management here. They are not usually slow like this! Something is wrong!!!!
- GWGina WilmeringDec 5, 20251.0Would give no stars if allowed. no mail delivery for a week. I have informed delivery so I can see all the things I have not gotten such as a tax bill a car registration and many other things. There is nobody to talk to about this and nobody cares. The post office is falling apart.
- MMMiguel MendozaDec 2, 20252.0Today is December 2 the roads are clear and still yet no mail since last week. So why are we not getting no mail? The roads are clear the parking lot cleared.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 401 Church St?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport and get a passport photo at this USPS location?
Yes, you can apply for a first-time U.S. passport here and many locations also offer passport photo services. You'll need to schedule an appointment online.
Is an appointment necessary for passport services at this USPS?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 401 Church St?
The Post Office is open Monday to Friday from 8:30 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online via the USPS website and complete the setup in person at this Post Office with two valid IDs.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this local Post Office for specific lobby hours.
What nearby places can help me plan my visit to the United States Postal Service at 401 Church St?
Nearby places like Civic Park and Krekel Civic Center offer recreational opportunities, while spots like First State Bank of St Charles can assist with financial services if needed before or after your visit.
Can I combine a visit to the USPS with some wellness activities nearby?
Yes, Yoga To You, a nearby yoga studio, offers wellness options close to the Post Office, ideal for relaxation before or after your postal errands.
Are there convenient nearby businesses for additional shopping or services near the Post Office?
Yes, options like Sheds For Less Direct for home goods and KitSuperStore.com for home improvement are nearby, providing additional shopping opportunities.
How can I contact the United States Postal Service at 401 Church St for phone inquiries?
You can reach them at their local phone number +1 636-272-3811 or the main USPS phone number +1 800-275-8777.