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Visit your local Post Office™ at 420 W Jackson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Mail delivery is poor. The mailman can't or won't deliver the mail to the right mailbox. When someone said something to the post office Michelle said "I don't know what the big deal is. It's just mail" and was allowed to keep her job. Someone should lose Michelle's tax refund or driver's license and tell her what's the big deal it's just mail and see how she likes it when it's done to her. The post office wonders why they're losing money and can't keep up with e-mail.
EE
Elisha
Dec 27, 2024
1.0
Let me tell you about my unforgettable encounter with Darla, USPS’s reigning queen of incompetence.
It was the day before Christmas Eve, and I had one mission: track down a package I ordered from Etsy back in mid-November. It was coming from out of the country, so naturally, the tracking number was as janky as you’d expect. USPS said it was chilling in Mexico, but it was supposed to be delivered between the 20th and 23rd—perfect timing for my dad’s Christmas gift. Or so I thought.
Thinking I could speed up the process, I braved the USPS battlefield. Upon entering, I was greeted by Darla, a blond-haired beacon of bitterness who was busy not helping another poor soul. She couldn’t find the old lady’s package and made sure to deliver her lack of assistance with a healthy dose of attitude. Lovely.
When it was my turn, I handed over the tracking number and explained the situation. Darla barely glanced at it before declaring, “Oh no, that’s one of those scam numbers.” Then, in what I can only describe as the saddest excuse for "trying," she clacked at her keyboard for two seconds, shrugged, and told me my package wasn’t in their system.
Now, I work in IT, so I know user error when I see it. I could pull up my package just fine on their website. But Darla? Nah, she wasn’t about to let facts ruin her day. She doubled down, arguing with me and serving up enough sass to power a small city. Instead of actually helping, she just dismissed me and kept repeating her favorite line: “You got scammed.”
Fast forward to the day after Christmas, and guess what was in my mailbox? Yep. My dad’s present. Not a scam. Just good old Darla being as useful as a wet sock. Thanks to her, I missed my chance to give my dad his gift on time because, surprise, he doesn’t live down the street.
So, from the bottom of my cold, bitter heart, I sincerely hope your Christmas was as miserable as the service you provided, Darla.
CH
Cj Musselman HELLE
Jul 14, 2022
1.0
800 number is absolutely NO help at all! I need to speak with a person! Haven’t received mail in 4 days!!!!!!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 420 W Jackson St offer?
They offer mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, first-time U.S. passport applications are accepted, and passport photos are available by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online; limited walk-in hours are available at select locations.
What are the Post Office's operating hours?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sunday.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then finalize your setup in person.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary; please check with this Post Office for details.
Where can I find automotive services near the Post Office at 420 W Jackson St?
Nearby options include Rusty Nuts Auto and Parts Sales, Woods Auto Repair LLC, and Progressive Automotive for repairs and parts.
What banking facilities are close to this Post Office?
You can visit U.S. Bank and US Bank nearby for your banking needs, plus The Exchange Network ATM for convenient cash access.
Are there convenient stores or food options near the Post Office?
Yes, nearby are Xpress Mart for convenience shopping, Break Time gas station with breakfast options, KFC fast food restaurant, and Walgreens for pharmacy and retail needs.
Can I use postal and banking services conveniently together?
Yes, the proximity of U.S. Bank and USPS at 420 W Jackson St allows easy completion of mailing and financial transactions in one trip.