The UPS Store

4.2
174 reviews
Storefront of The UPS Store in Liberty, MO

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2836 in Liberty offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Liberty Triangle East.

Details

  • DeliveryNot available

Location

The UPS Store
118 N Conistor Ln, Liberty, MO
64068, United States

Hours

Reviews

4.2
174 reviews
5 stars
127
4 stars
10
3 stars
6
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Brandon, AJ, and Cheyenne for their exceptional service.

Efficiency

Many reviews highlighted the quick and efficient service provided, even during busy times, with staff managing to handle multiple customers effectively.

Communication Issues

Some customers expressed frustration with the inability to reach a real person for assistance, citing long wait times and reliance on automated services.

Mixed Experiences

While many had positive experiences, a few customers reported negative interactions with specific staff members and issues with package handling and pricing.

Cleanliness and Environment

The store was generally noted for being clean and well-maintained, contributing to a pleasant customer experience.
  • CS
    Carrie Salisbury
    Nov 14, 2025
    2.0
    Had paperwork faxed for my job, was charged but the facility that it was being sent to never received it. I called and apparently you can’t say that someone didn’t do their job correctly, it’s offensive. The last time I faxed paperwork from there I was overcharged by $7.00. They did refund it after I went back
  • NP
    Nick Plummer
    Oct 31, 2025
    5.0
    Used this store for quite awhile. They have done good for us and know us by name when we walk in.
  • TH
    Tonya Hamline
    Oct 13, 2025
    5.0
    Brandon was wonderful! He was attentive, helpful, and funny. All the staff worked as a team and were also attentive and smiling! It was overall a great experience!
  • ME
    Marvic Elder
    Oct 10, 2025
    5.0
    Brandon was very helpful and friendly. He made the experience stress free and fast.
  • BO
    Blake Overstreet
    Oct 10, 2025
    5.0
    AJ was the most the most helpful with getting my documents sent to where they needed to go.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2836 in Liberty offer?

The UPS Store #2836 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.