The UPS Store

4.2
181 reviews
Storefront of The UPS Store in Liberty, MO

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2836 in Liberty offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Liberty Triangle East.

Details

  • DeliveryNot available

Location

The UPS Store
118 N Conistor Ln, Liberty, MO
64068, United States

Hours

Reviews

4.2
181 reviews
5 stars
133
4 stars
10
3 stars
6
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers appreciate the quick and efficient service, even during busy times, with many noting that their needs are handled promptly.

Mixed Experiences

While many reviews are positive, there are notable complaints about specific employees and issues with package handling and pricing.

Store Environment

The store is often busy, leading to long lines, but customers generally feel that the staff manages the situation well.

Pricing Concerns

Some customers express dissatisfaction with pricing practices, feeling that charges for services and materials are excessive.
  • SH
    Susane Hall
    5 days ago
    5.0
    I enjoyed the UPSstore for itsfast quality service.
  • RM
    R Michael Mccarter
    Dec 23, 2025
    5.0
    The reason I gave this high rating is because the Liberty store and its employees are always very professional and helpful even when it is busy and a lot is going on. I appreciate how helpful they during the stressful times during the holidays. Vitaliy Is super helpful and an excellent employee who makes sure the customer is informed on pricing and made sure that we were happy.
  • JB
    Jason Bagwell
    Dec 19, 2025
    1.0
    This is an assessment of UPS as a company. The people are the store are perfectly lovely, helpful people. A+ UPS is a shadow of its former self. They will not deliver anything to your house anymore, despite that being nominally what you are paying for. They instead get it CLOSE to your house and insist that you come wait in line to receive your parcel. And god forbid you were out of town or unable to make it to the UPS Access Point: They will send your package back and keep your money. Because hiring and retaining willing employees is expensive. Plus (hopefully) they can charge you again when the package is re-shipped I never thought I’d say this but….UPS is worse than FedEx. And FedEx is trash. Hard truth.
  • AS
    Amber Sprong
    Dec 18, 2025
    5.0
    A employee made a mistake and Brandon at liberty mo store was very professional made sure problem was fixwd and i was satisfied. busy time gfor bussiness but i was priority and important aswell thank u so much Brandon Merry christmas Happy New year to u and your family!!! Brandon should receive a bonus lol:) ty so much my grandbabies will now see there xmas from Nana
  • TD
    Terri Dulaney
    Dec 4, 2025
    5.0
    I couldn't believe how fast and friendly they all were! And they were super busy. I had two sticks of closed Llea boxed and shipped for me to a complicated address and her smile never faltered. It honestly looked like the whole team was having fun. Was a very pleasant surprise. Thanks Llea!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2836 in Liberty offer?

The UPS Store #2836 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.