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Visit your local Post Office™ at 1404 SW Market St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlight rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.
Passport Services
The passport application process is frequently criticized for being disorganized and staffed by unfriendly employees, leading to negative experiences for customers.
Staff Performance
While some employees, like Krystal, receive praise for their helpfulness and efficiency, others are noted for their unprofessional behavior and negative attitudes.
Long Wait Times
Customers report long lines and slow service, often exacerbated by understaffing, leading to frustration during visits.
Delivery Issues
There are multiple complaints regarding mail delivery problems, including misdelivered packages and delays, contributing to overall dissatisfaction.
JH
Joel Hoy
Oct 22, 2025
5.0
Busy sometimes because of passport appointments, but very friendly and efficient.
DM
Daniela Menjivar
Oct 20, 2025
1.0
Called me last minute to let me know my appointment was canceled due to short staffing. Told me to call a different location for a walk in but that location doesn’t do walk ins and is booked for 2 weeks out. Between being a full time university student and working 12 hour overnight shifts I have a busy schedule and really needed my appointment today, it was the only day possible for me. Now I’m stuck unable to go anywhere for a “walk in” and unable to book a new appointment elsewhere anytime soon. Even asked if there was any way they could communicate with the postal services around us and let them know they canceled my appointment due to short staffing and ask if they could get me in and they refused. So unprofessional and not at all helpful. If I could give 0 stars I would.
AB
Allison Bushong
Oct 15, 2025
1.0
Absolute worst post office I have ever had to work with. I will drive 30 minutes out of my way and go to a different post office. This location has the rudest staff and they do absolutely nothing about postal issues. I think my teenager is better equipped than the management I dealt with today. I guess to be a federal employee you don't need professionalism.
AB
Aiden Buckley
Sep 18, 2025
1.0
Thieves work at this location. Had a coin sent to me and the coin was stolen from the package right before it was dropped into my mailbox. Law enforcement has been notified.
MA
May August
Sep 9, 2025
1.0
Our postman, Adam, is consistently unprofessional. He writes aggressive and intimidating notes on our mail whenever a service provider uses an old zip code. The tone of these messages is hostile, making us feel harassed over an issue that is not our fault. This behavior directly violates USPS standards for professional conduct and a harassment-free environment. It needs to be addressed immediately.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service located at 1404 SW Market St?
The Post Office provides mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled online; limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday to Friday 8 AM to 5 PM, Saturday 8 AM to 1 PM, and closed on Sundays.
Can I rent a PO Box at this location and how?
Yes, you can reserve a PO Box online or apply in person with valid ID. Visit https://www.usps.com/manage/po-boxes.htm to start.
What is the cost to get a passport photo at this Post Office?
The current fee for a passport photo is $15.
Are customers able to access their PO Boxes after hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so confirm with this location.
How can nearby businesses like Agyrtis, LLC assist customers visiting the Post Office?
After visiting the Post Office, customers can get financial services such as mortgage brokerage and loans at nearby Agyrtis, LLC.
Where can I enjoy dining options near the United States Postal Service at 1404 SW Market St?
Customers can visit Blue Agave Grill Y Tequileria nearby for restaurant services before or after their postal errands.
If I need postal services for larger shipments, how does USPS Green Summit Carrier Annex nearby help?
The USPS Green Summit Carrier Annex nearby supports additional postal and shipping services complementing the main Post Office.