Brand Certified
United States Postal Service
2.6(169 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1404 SW Market St, Lees Summit, MO
64081, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1404 SW Market St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
169 reviews
5 stars
62
4 stars2
3 stars
5
2 stars
10
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.
Staffing Issues
Customers frequently mention long wait times and inadequate staffing, leading to delays and dissatisfaction.
Mixed Experiences
While some customers praise specific employees for their helpfulness, many others report negative interactions, indicating inconsistency in service quality.
Passport Services
The passport application process is a common source of complaints, with issues related to cancellations, rude staff, and lack of assistance during walk-in hours.
- EREdwin RiveraFeb 17, 20265.0I’m always greeted with a smile and the employees go above and beyond. I prefer this office over others in the area. Keep up the good work!!
- QBQueen BeeJan 28, 20261.0Unfortunately, my visit was disappointing. The brunette lady who assisted me was rude and seemed very nervous. When I asked a question about shipping time she said she didn’t know and didn’t try to help or direct me to someone who could. Not the level of service I would expect.
- JGJaxon gabbertJan 26, 20261.0Had a passport appointment here for the beginning of January and it was cancelled, then I rescheduled for today and they again cancelled my appointment. I’m over dealing with this post office as I need my passport soon and there cancellations are making it very difficult for me to go on my trip. They need to figure it out over there!
- NCNick CernigliaJan 8, 20265.0Absolutely fantastic service!! Kristal went above and beyond to address all of our needs!! 100% the best she is amazing 👏!!!
- MDMatthew DehningJan 7, 20261.0Needed to submit a passport application, came in during walk-in hours and was told they couldn’t help me because they were short staffed. Been coming for years and staffing was no different today than on any other day I have been here. They just didn’t want to help. Wasn’t even anyone else in line.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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