Very disappointed in the service here or lack of. My company recently moved locations and was going to use Free Style Graphics for our Merchandise ordering. I left them with an item to start with. It’s been 4 weeks and still haven’t had a call back from the embroidery manager to place my order. I’ve called 3 times nicely asking for a call back. I have received no call and the front desk lady hung up on me after nicely mentioning I would really like a call back. I’m happy to not spend $200,000 in merchandise at this location.
RH
Rebekah Hare
Jun 17, 2020
5.0
It is the best place in Kc to get your advertising needs met. They do screen printing, embroidery, and signs. They are also great people to work with.
Frequently Asked Questions About Freestyle Graphics
What is the difference between screen printing and embroidery?
Screen printing involves applying ink layers to fabric using a stencil, making it suitable for larger quantities and multi-color designs on items like T-shirts and hoodies. Embroidery, on the other hand, utilizes thread to stitch designs onto fabric, which is ideal for smaller runs, logos, or simpler designs requiring a more refined, textured finish, such as on hats or polo shirts.
What type of garments can you print or embroider on?
Our services cover a wide range of clothing items for printing and embroidery. These include T-shirts, hoodies, sweatshirts, polo shirts, jackets, hats, beanies, caps, bags, aprons, and towels. If you have a specific item in mind that is not listed, please inquire about its availability.
How do I place an order?
To initiate an order, please provide your design or logo in a high-resolution format, preferably .png, .ai, .eps, or .pdf. Select your desired garment type, size, and colors, and specify the quantity needed. We will then send you a proof for approval before commencing production.
What is the minimum order quantity?
For screen printing, our standard minimum order is 12 pieces. Embroidery orders typically require a minimum of 6 items. If you require smaller quantities or samples, please contact us to discuss potential options.
How long will it take to complete my order?
Production time varies based on order complexity and size. Generally, both screen printing and embroidery orders take 7-10 business days from design approval. Expedited services may be available for an additional fee.
Can I see a proof of my design before production?
Absolutely. We provide a digital proof of your design prior to production commencement. This step ensures that the design and garment specifications meet your expectations.
What file formats do you accept for designs?
We accept high-resolution files in vector formats (ai, eps, pdf) and raster formats (png, jpg, tiff). To ensure optimal print or embroidery quality, please submit your design in high resolution.
How do you determine pricing for my order?
Our pricing is determined by several factors: the chosen service (screen printing or embroidery), the number of colors in the design for screen printing, the quantity ordered, the type of garment selected, and any customization requirements such as size or design placement. We will provide a customized quote based on these specific details.
How should I care for my custom garments?
To maintain the quality of your custom items, we recommend the following care instructions: for screen printed items, machine wash inside out in cold water and air dry or tumble dry on low heat. For embroidered items, wash inside out in cold water and air dry to prevent thread fraying.
Can I provide my own garments?
Yes, you may provide your own garments for printing or embroidery. However, we advise consulting with us beforehand to ensure the fabric is compatible with our printing or embroidery techniques.
What is the difference between screen printing and embroidery?
Screen printing applies ink layers to fabric using a stencil, ideal for larger quantities and colorful designs on items like T-shirts, while embroidery stitches thread onto fabric, perfect for smaller runs and textured logos on hats or polos.
Which garments can I have printed or embroidered at Freestyle Graphics?
You can order printing or embroidery on T-shirts, hoodies, sweatshirts, polo shirts, jackets, hats, beanies, caps, bags, aprons, and towels. Custom requests can be discussed.
How do I place an order for custom apparel?
Provide your high-resolution design (.png, .ai, .eps, .pdf), select garment type, size, colors, and quantity. You will receive a proof for approval before production.
What are the minimum order quantities for screen printing and embroidery?
Screen printing requires a minimum of 12 pieces, while embroidery needs at least 6 items. Smaller quantities or samples can be discussed with the shop.
How long does it take to complete an order?
Orders typically take 7-10 business days from design approval. Expedited services may be available for an extra fee.
What are the business hours of Freestyle Graphics?
Freestyle Graphics is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays such as Thanksgiving, Christmas, and New Year's Day.
What payment methods are accepted at Freestyle Graphics?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Freestyle Graphics offer in-store pickup or delivery?
Yes, they provide both in-store pickup and delivery services.
Are there any nearby restaurants where I can eat before or after visiting Freestyle Graphics?
Yes, nearby you can visit Dairy Queen for ice cream or fast food, Cowboy Kitchen for burgers and drinks, Main Street Bar & Grill, or Filling Station BBQ for barbecue enthusiasts.
Which nearby businesses could assist with automotive needs when visiting Freestyle Graphics?
Nearby automotive services include Talleys Autobody, Caliber Collision, Main Street Automotive, and Cooper's Auto Service, helpful if you need car repairs during your visit.
What nearby places of interest offer photography or event services around Freestyle Graphics?
Selfie WRLD Kansas City offers event photography and arts entertainment, and Freeland Photography provides session photography and art gallery services nearby.