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Brand Certified

United States Postal Service

1.9
(174 reviews)

Business Details

6921 E 111th St, Kansas City, MO
64134, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6921 E 111th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6921 E 111th St, Kansas City, MO
64134, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 12:30 PM
SundayClosed

Reviews

1.9
174 reviews
5 stars
29
4 stars
7
3 stars
7
2 stars
5
1 star
126
  • SJ
    Stephanie Johnson
    Mar 13, 2026
    1.0
    The worst possible one in the city everybody mad
  • ND
    Nick Dunn
    Mar 12, 2026
    1.0
    Dropped off a photo with a guy sitting behind the counter 2 days ago. No scan in information shown. He was just eating a bag of chips, I assume he didn't even do anything with my package and now its lost. What a bad post office.
  • LG
    Luci Garcia
    Mar 9, 2026
    1.0
    Every single "man" that works there is extremely rude! Be rude to me again and I PROMISE you, you will regret it!
  • EL
    Eric Lleras
    Feb 23, 2026
    1.0
    is consistently disappointing and unacceptable. Anytime I visit this location, the employees at the counter are rude, dismissive, and clearly unwilling to assist customers. The most frequent and frustrating issue is the blatant misuse of personal phones. Employees are constantly preoccupied with their personal devices, either ignoring the line completely or forcing customers to interrupt their calls/texts just to get basic service. This is a severe lack of professionalism and shows a total disregard for the customers waiting. Management needs to immediately address the customer service training and the policy regarding personal phone use at the counter. The current behavior of the staff creates a hostile environment and is unacceptable for a public service.
  • LM
    Lakeila McDonald
    Feb 6, 2026
    1.0
    Worse post office ever !!!!! They don’t make keys on time!! They are disrespectful their expectations to meet customer service is low !!!!!!!!!! They mailed man drivers don’t deliver packages by the door ! They leave them on truck !!! Either you have to catch them or don’t get your packages until you go in! They all are rude worst post office ever

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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